Systems Engineer Specialist
2 months ago
We are seeking a highly skilled Systems Engineer Specialist to join our team at Datonomy Solutions.
Job Purpose
The successful candidate will provide technical expertise and support in installing, testing, tuning, optimizing, diagnosing problems, repairing, upgrading, and maintaining both externally and internally supplied hardware and systems software.
Key Responsibilities
- Provide technical expertise in installing, testing, and maintaining hardware and systems software.
- Diagnose and repair problems with computer hardware, software, and components.
- Recommend solutions through the investigation of service problems.
- Support business process needs by performing and consulting on technical tasks in the diagnosis, repair, maintenance, and installation of computers and related equipment.
- Ensure documentation for relevant systems software and operational documents are prepared and maintained.
- Approve and recommend actions to be taken and identify those which merit action.
- Adhere to organizational processes by ensuring standards are implemented and correctly applied when designs are reviewed or designed.
- Enable decision making and technical reviews.
- Ensure contingency during disaster recovery.
- Provide sustainable solutions per incident by conducting root cause and trend analysis.
- Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and by sharing knowledge with the team.
- Maintain a broad knowledge of state-of-the-art technology, equipment, and systems across domains.
- Meet the organization's problem management needs through liaising with suitable vendors.
- Ensure accurate reporting to stakeholders.
Requirements
- 10 years plus exposure to IT environment with minimum of 8 years Systems Engineering experience.
- Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and Corporate Social Investment (CSI).
- Stay abreast of developments in the field of expertise, ensuring personal and professional growth.
- Identify opportunities to improve or enhance processes, adding value.
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