Relationship Manager: Business Solutions

2 weeks ago


Polokwane, Limpopo, South Africa Nedbank Full time

Job Title: Client Services Manager: Banking

 

Job Summary

This role is responsible for acquiring and delivering banking solutions to high-value clients. The ideal candidate will have strong interpersonal skills and be able to understand client business and household needs.

 

Key Responsibilities

The successful candidate will be responsible for:

  • Acquiring and delivering banking solutions to high-value clients
  • Improving client service through relevant product and service delivery
  • Maintaining and building a portfolio of high-value clients
  • Uncovering client sales and solution opportunities and executing on them
  • Undertaking thorough needs analysis across clients' financial influence
  • Responding to tasks and responsibilities within agreed timelines
  • Building professional relationships with high-value clients
  • Delivering banking solutions that meet client needs
  • Understanding clients' business, personal, and household needs
  • Building sound and sustainable client relationships and instilling trust in Nedbank
  • Engaging clients in a manner relevant to their circumstances
  • Collaborating with specialists to cross-sell and create value-based solutions

 

Requirements

The ideal candidate will have:

  • 4-5 years of relationship management experience in the financial sector
  • 2 years of relationship banker experience
  • 2-3 years of business acquisition experience
  • Experience in sales and deal origination related to corporate client portfolios in a banking or financial services environment

 

Technical / Professional Knowledge

The ideal candidate will have:

  • Microsoft Office
  • Interpersonal skills and client relationship management
  • Business writing and business terms
  • Relevant regulatory knowledge
  • Data analysis and business acumen
  • Decision-making process and financial management principles
  • Governance, risk, and controls

 

Language

The official language of this job is en.



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