Customer Service and Support Specialist

3 days ago

Bloemfontein, Orange Free State, South Africa West Coast Personnel Full time
Job Description

We are seeking an experienced Administrative Assistant to join our team at West Coast Personnel. As an Administrative Assistant, you will provide administrative support to our Managers and Employees, maintain office policies and procedures, and manage general administrative activities.

Main Responsibilities:

  • Provide administrative support to Managers and Employees, including answering phone calls, responding to emails, and preparing documents.
  • Maintain contact lists and update them as necessary.
  • Book and make travel arrangements for employees and managers.
  • Act as the point of contact for internal and external clients, responding to inquiries and resolving issues.
  • Organize and schedule appointments, meetings, and events.
  • Plan and prepare detailed minutes for meetings.
  • Write and distribute email, correspondence, memos, letters, faxes, and forms.
  • Assist in the preparation of regularly scheduled reports and presentations.
  • Handle sensitive information in a confidential manner.
  • Develop and update administrative systems to improve efficiency.

Requirements

To be considered for this role, you must have the following experience and skills:

  • Proven experience as an Administrative Assistant or Office Administrator.
  • Knowledge of office management systems and procedures.
  • Working knowledge of office equipment, including printers and scanners.
  • Proficiency in MS Office (MS Excel and MS PowerPoint).
  • Excellent time management skills and the ability to prioritize tasks.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multitask.
  • Valid Driver's Licence.

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