Re-advert Service Agent Customer Acquire

3 weeks ago


Bloemfontein, Orange Free State, South Africa Eskom Communications Full time
Job title : Re-advert Service Agent Customer Acquire (Workflow Control) Distribution BloemfonteinJob Location : Free State, BloemfonteinDeadline : April 05, 2025Quick Recommended Links
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Minimum Requirements

Qualification(s):

  • National Diploma in Business Management/ Marketing/ Communication/ Commerce at NQF6 with 120 credits

Experience:

  • 2 Years related minimum experience in working with customers and customer relations.

Skills and Competencies

Behavioral:

  • Integrity
  • Honesty
  • Trustworthiness
  • Professionalism

Leadership:

  • Team player
  • Motivating teams
  • Coaching
  • Mentoring
  • Developing

Knowledge:

  • Computer knowledge: Excel
  • Process knowledge (Direct Customer)
  • Eskom product knowledge

Skills:

  • Auditing skills
  • Communication skills
  • Attention to details
  • People skills
  • Ability to deal with stressful situations

Key Responsibilities

  • Daily workflow operational activities.
  • Advisory and product support.
  • Reporting.
  • Maintenance.
  • Training.
     
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