Guest Relations Officer
4 weeks ago
As a Guest Relations Officer at Wild Dreams Hospitality, you will be responsible for delivering exceptional guest experiences. This includes providing warm and welcoming service, handling guest inquiries and concerns, and ensuring that all guests feel valued and cared for.
Requirements:
- Hospitality Diploma (Desirable)
- Proven experience in a similar role at a 5-star establishment
- Excellent administrative and organizational skills
- Passion for delivering exceptional guest experiences
- Sound knowledge of South African wines
- Excellent personal appearance and presentation
- Excellent command of the English language, both written and spoken
- Leadership skills
- Experience in managing small teams
- Outgoing personality
- High standard of SOP delivery
- Flexible and motivated individual
What We Offer:
As a Guest Relations Officer at Wild Dreams Hospitality, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest experiences, and you will have the chance to develop your skills and knowledge in a supportive and collaborative environment.
Live-out position.
-
Guest Relations Officer Stellenbosch
3 weeks ago
Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full timeGuest Relations OfficerWe are seeking a skilled Guest Relations Officer to ensure a seamless experience for our guests. This role involves welcoming and introducing guests to our company's lodges and spa, as well as checking in and out guests. The Guest Relations Officer will pass relevant guest information to various departments and assist with bookings,...
-
Guest Relations Officer Stellenbosch
4 weeks ago
Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full timeWe are seeking a skilled Guest Relations Officer to join our team at Pro Tem Recruitment. As a key member of our hospitality team, you will be responsible for ensuring a seamless guest experience from arrival to departure.Key Responsibilities:Welcome and introduce our lodges and spa to guests;Check-in and check-out guests;Pass relevant guest information to...
-
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timeJob DescriptionWe are seeking a highly skilled Guest Relations Officer and Night Auditor to join our team at Generico Recruitment Pty Ltd. The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional guest experiences.Key Responsibilities:Ensure seamless guest experiences...
-
Guest Experience Officer
2 weeks ago
Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full timeJob DescriptionPro Tem Recruitment is seeking a skilled Guest Relations Officer to join our team. This role is responsible for ensuring a seamless experience for our guests from arrival to departure, in line with all policies and procedures.Key Responsibilities:Welcome and introduce our lodges and spa to guests, setting the tone for a memorable...
-
Guest Service Officer Stellenbosch Role
2 weeks ago
Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full timeWe are seeking a dedicated Guest Service Officer to join our team at Pro Tem Recruitment. As a Guest Service Officer, you will be responsible for ensuring a seamless guest experience from arrival to departure, in accordance with all policies and procedures. Your primary goal will be to serve the needs of our guests and collaborate with fellow colleagues from...
-
Guest Experience Manager
3 weeks ago
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timeJob Description:We are seeking a highly skilled and experienced Duty Manager to join our team at Gr'nico Recruitment Pty Ltd.Key Responsibilities:Oversee all guest relations processes to ensure seamless guest experiences.Monitor and manage Guest Relations employees to ensure prompt and personalized recognition for all guests.Assist in employee relations...
-
Front Office Service Ambassador
2 weeks ago
Stellenbosch, Western Cape, South Africa Ejobdesign Full timeFront Office Service AmbassadorAt Ejobdesign, we believe in creating a unique experience for our guests. As a Front Office Service Ambassador, you will play a crucial role in ensuring that every guest feels welcome and valued throughout their stay.Key Responsibilities:Provide exceptional customer service to guests, responding to their queries and resolving...
-
Front Office Ambassador
2 weeks ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeAt HR Genie, we value respect, care, and continuous growth. As our Front Office Ambassador, you will see the complete guest journey from arrival at the hotel, assisting guests during their stay, preparing guest accounts, assisting with payments, and bidding them farewell.Key responsibilities will include answering phones, attending to face-to-face guest...
-
Porter Driver
3 weeks ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeResponsibilitiesWe are seeking a skilled Porter Driver to join our Front Office team. The successful candidate will be responsible for welcoming guests and providing exceptional service by handling luggage, ensuring vehicles are parked and retrieved safely, and exceeding guest expectations.Key Responsibilities:Offload and transfer guest luggage to rooms upon...
-
Front Office Service Ambassador
2 weeks ago
Stellenbosch, Western Cape, South Africa Ejobdesign Full timeJob DescriptionJob Title: Front Office Service AmbassadorJob Summary: We are seeking a highly skilled and customer-focused Front Office Service Ambassador to join our team at Oude Werf Hotel.Key Responsibilities:Provide exceptional guest service from arrival to departure, including check-in, rooming guests, and assisting with payments.Answer phones, attend...
-
Security Officer
1 month ago
Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full timeDelaire Graff Estate is seeking a skilled Security Officer to safeguard its premises, assets, and personnel. The ideal candidate will maintain a high visibility presence, preventing illegal or inappropriate actions, and ensuring the safety of guests, visitors, and their property.Key Responsibilities:Protect company property and staff by maintaining a secure...
-
Duty Manager Position
1 month ago
Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full timeMain ResponsibilitiesThe Duty Manager will be responsible for ensuring a seamless guest experience from arrival to departure, in accordance with all policies and procedures set by Delaire Graff Lodges & Spa.Ensure the highest standards of guest service, cleanliness, and maintenance are maintained.Monitor Guest Relations employees to ensure all guests receive...
-
Duty Manager
1 month ago
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timeMain ResponsibilitiesAs a Duty Manager, you will be responsible for ensuring that the guest experience from arrival to departure is seamless and in accordance with all policies and procedures set.You will oversee all Guest Relations processes, monitor Guest Relations employees to ensure all guests receive prompt and personal recognition, and assist in...
-
Duty Manager
3 weeks ago
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timePosition OverviewGenerico Recruitment Pty Ltd is seeking a skilled and experienced Duty Manager to join our team. The successful candidate will be responsible for ensuring a seamless guest experience, maintaining high standards of service, and overseeing guest relations processes.Main ResponsibilitiesEnsure the highest standards of guest service,...
-
Hotel Receptionist
1 month ago
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timeJob Title: Guest Relations Officer Job Summary: We are seeking a highly skilled and experienced Guest Relations Officer to join our team at Generico Recruitment Pty Ltd. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and...
-
Customer Service Liaison
3 weeks ago
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timeGuest Relations Officer Job Description at Genérico Recruitment Pty LtdKey Responsibilities:Provide exceptional customer service to hotel guests, ensuring a memorable and enjoyable experienceManage front desk operations, including check-ins, check-outs, and guest inquiriesCollaborate with hotel staff to resolve guest complaints and concernsMaintain accurate...
-
Duty Manager
1 month ago
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timeJob Title: Duty Manager About the Role: We are seeking a highly skilled and experienced Duty Manager to join our team at Genrico Recruitment Pty Ltd. As a key member of our operations team, you will be responsible for ensuring that our guests receive a seamless and exceptional experience from arrival to departure. Responsibilities: • Grade 12 plus...
-
Front Office Ambassador
2 days ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeAbout Oude Werf HotelWe are a tight-knit family that prioritizes the well-being of our staff, offering comprehensive benefits, personal and professional growth opportunities, and a commitment to social and environmental responsibility.
-
Hospitality Liaison
4 days ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeJob DescriptionWe are seeking a skilled Porter Driver to join our team at HR Genie in Stellenbosch. As a key member of our Front Office department, you will be responsible for providing exceptional guest experiences and ensuring the smooth arrival and departure of our guests.Your duties will include:Offloading and transferring guest luggage to their rooms...
-
Porter Driver
1 month ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeJob Title: Porter DriverWe are seeking a highly skilled Porter Driver to join our Front Office team at a prestigious hotel in Stellenbosch. As a Porter Driver, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued guests.Key Responsibilities:Offload and transfer guest luggage to rooms upon...