Lead Generation Expert
5 days ago
We are seeking a Lead Generation Expert to join our team at RareCruit (Pty) Ltd. As a Lead Generation Expert, you will be responsible for employing various marketing channels to generate and nurture leads for our organization.
Key ResponsibilitiesYour key responsibilities will include:
- Utilizing online and telephone research to identify promising leads and manage projects during their periods of development.
- Leading the discovery of potential projects that align with our organization's goals.
- Conducting in-depth research on the target market to inform our lead generation strategies.
- Organizing and maintaining lead statuses within our CRM software for efficient tracking and follow-up.
This role requires 3-5 years of experience in lead generation and prospecting, preferably in B2B sales. You should have excellent verbal and written communication skills and familiarity with B2B sales processes and lead generation techniques.
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Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...
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Service Delivery and Quality Assurance Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Generation ManagerJob Title: Lead Generation ManagerDescription:We are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver exceptional customer experiences and resolve complex issues.Main Objectives:To develop and implement strategies to reduce...
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Dispute Resolution Expert
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeClient Advocacy LeadLead Generation Group is seeking a skilled Client Advocacy Lead to advocate for clients and resolve escalated complaints.Key Responsibilities:Advocate for clients and resolve escalated complaints.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging situations effectively.Adhere to...
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Customer Service Team Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeService Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...
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Lead Generation Manager
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeCustomer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...
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Digital Marketing Lead
3 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeDigital Marketing Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob Title: Digital Marketing LeadAs a key member of the Lead Generation Group team, you will play a critical role in driving lead generation through paid search advertising. This is an exciting opportunity to join our dynamic team and contribute to the success...
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Escalation Resolution Lead
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeComplaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...
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Client Relations Lead
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...
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Escalation Management Expert
2 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob OverviewWe are looking for an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the RoleThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...
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Dispute Mediation Lead
3 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeSenior Leadership RoleWe are seeking an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the JobThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...
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Lead Resolution and Compliance Officer
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Resolution and Compliance OfficerAs a Lead Resolution and Compliance Officer at Lead Generation Group, you will be responsible for ensuring compliance with company policies and procedures while resolving client complaints.Your expertise in de-escalation techniques and conflict resolution will be invaluable in this role.About the Position:Ensure...
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Escalations Manager Lead
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeThe Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...
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Revenue Growth Manager Lead
2 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeUnlock Your Potential as a Senior Performance Marketing StrategistJoin us at the Lead Generation Group in Cape Town, South Africa, as we seek a highly skilled Digital Marketing Growth Leader to spearhead our revenue-generating processes.This role is all about driving revenue growth and improving operational efficiency by developing and executing strategies...
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Client Advocacy Manager
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeEscalation Resolution SpecialistLead Generation Group is seeking a skilled Escalation Resolution Specialist to resolve escalated client complaints and issues.Key Responsibilities:Resolve escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging...
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Complaints Management Specialist
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Client Escalations SpecialistLead Generation Group is seeking a skilled Escalations Manager to join their team in resolving escalated client complaints and issues.Key Responsibilities:Manage and resolve escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for UK and USA clients.Utilize expert...
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Senior Service Delivery Manager
12 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full time**About the Role:**The Lead Generation Group is seeking a seasoned Client Support Manager to spearhead our customer support team. As the Client Support Manager, you will be responsible for driving team performance, identifying areas for improvement, and ensuring seamless issue resolution.Main Responsibilities:Provide expert guidance and mentorship to support...
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Customer Experience Manager
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Customer Experience ManagerWe are seeking an experienced professional to fill the role of Customer Experience Manager at Lead Generation Group.The successful candidate will play a critical role in managing client complaints and issues, ensuring a high level of customer satisfaction.Responsibilities:Manage and resolve escalated client complaints...
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Complaint Management Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeKey ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...
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Customer Support Team Lead
12 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full time**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...
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Client Support Operations Lead
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...