Hospitality Guest Services Coordinator

5 days ago


Johannesburg, Gauteng, South Africa The Capital Hotels, Apartments & Resorts Full time

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. Our staff culture is based on respect, appreciation, and dignity.

Why Work For Us?

We are a company where managers don't manage managers, we are all simply doers. We believe in recognising talent and rewarding it quickly through promotions. Our core values are rigor, disciplined thought, and discipline.

Job Description

You will be responsible for:

  • Checking guests in and out of the hotel
  • Maintaining guest accounts and processing guest transactions during their stay
  • Dealing with any and all special needs or requests from guests during their stay
  • Assisting with reservations for guests as and when required
  • Running of Night Audit shifts

Key Responsibilities include maintaining accuracy and attention to detail, handling multiple tasks simultaneously, and providing excellent communication skills.

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.



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