Food Service Coordinator

4 days ago


Johannesburg, Gauteng, South Africa Thecapital Full time
Company Overview
The Capital Hotels is committed to providing exceptional guest experiences and transforming the hospitality industry. Our team embodies this vision, delivering outstanding service while maintaining the dignity and integrity of our guests. As a result, we have created a unique staff culture that fosters respect, appreciation, and success.

Job Description
The F&B Supervisor plays a vital role in ensuring seamless operations within the Restaurant, Bar/s, Room Service, Conferencing, and Functions at The Capital Hotels. This position oversees supervision and front-of-house activities, with a focus on two primary areas: leadership and customer-facing interactions. In the absence of the F&B Manager, the supervisor takes charge and runs the F&B operations effectively.

Minimum Requirements
To excel in this role, candidates should possess the following qualities:
  • Matriculation or equivalent qualification
  • Hospitality-related degree or experience
  • 1-2 years of proven Food and Beverage supervisory experience
  • Hands-on problem-solving skills and ability to remain calm under pressure
  • Customer service orientation with excellent communication and active listening skills
  • Friendly, courteous, and service-oriented demeanor
  • Ability to work collaboratively as part of a team and independently
  • Effective communication with staff and guests
  • Honesty and trustworthiness
  • Attention to detail
  • Presentable appearance and strong verbal communication
  • Team player who leads by example
  • Proactive approach
  • Interpersonal and leadership skills

Benefits
Successful applicants will enjoy a range of benefits, including relocation assistance for those outside the city where the hotel is located.

Seniority Level
This role falls under the mid-senior level classification.

Employment Type
The position is full-time.

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