Hotel Operations Coordinator
1 week ago
The Capital Hotels, Apartments & Resorts offers a unique opportunity for a talented Guest Relations Officer to join their team. As a key member of our Rooms Division Department, you will be responsible for delivering exceptional guest service and contributing to the overall success of the hotel.
Key Responsibilities:- Supervise and control all guest services
- Administer Guest Service-related tasks
- Maximise and grow production and utilisation in terms of accommodation revenues, conference revenues and Food and Beverage revenue
- General Front Office duties
The ideal candidate will possess excellent communication skills and be able to provide exceptional guest service. A Matric qualification and Hospitality Management Qualification or similar are required. Relevant Hospitality Management qualification is advantageous.
What We Offer:We offer a dynamic and supportive work environment that encourages growth and development. Our company culture values respect, appreciation, hearing, success and security. We strive to create a workplace where employees feel comfortable coming to work every day.
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