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Guest Services Supervisor

1 week ago


Johannesburg, Gauteng, South Africa Thecapital Full time

We are seeking a skilled Guest Relations Officer to join our team at The Capital Hotels, Apartments & Resorts. As a key member of our Rooms Division Department, you will be responsible for providing exceptional guest service and ensuring that our guests have an enjoyable stay.

Key Responsibilities:
  • Supervise and control all guest services
  • Administer Guest Service-related tasks
  • Maximise and grow production and utilisation in terms of accommodation revenues, conference revenues and Food and Beverage revenue
  • General Front Office duties
Requirements:

The ideal candidate will have a strong background in hospitality and previous experience in Guest Relations. A Matric qualification and Hospitality Management Qualification or similar are required. Relevant Hospitality Management qualification is advantageous.

Benefits:

As a valued member of our team, you will receive competitive compensation and benefits. Our company culture values respect, appreciation, hearing, success and security. We strive to create a workplace where employees feel comfortable coming to work every day.

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.