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Operational Support Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa Tower Group (Pty) Ltd Full time
Job Overview

Tower Group (Pty) Ltd seeks a highly skilled and detail-oriented Operational Support Specialist to join our team. The successful candidate will be responsible for ensuring the effective administration of daily operations activities, including recording and capturing data, coordinating with various stakeholders, and maintaining accurate records.

Key Responsibilities
  • Coordinate administrative tasks and responsibilities
  • Communicate with Solutions and client management to plan overtime schedules
  • Maintain accurate labour accruals and file overtime for debtors
  • Update weekly costing files for vacancy replacements
  • Purchase minor assets, stationery, and refreshments for VDC1, VDC2, and ACSA Yards
  • Raise invoices on V-Procure for outsourced labour, fuel, minor assets, stationery, and refreshments
  • Collect, check, and confirm outsource sign on sheets daily and weekly
  • Capture and process outsource hours on company systems and compare hours on billing invoices weekly
  • Update weekly KPI budget for unrecoverable costs
  • Attend to payment queries for outsource labour
  • Track cost for Convoy moves to Westwood for billing purposes and compile billing files
  • Compile weekly revenue reports
  • Capture monthly KPIs for management
  • Create and update databases and records of financial information for the finance department
  • Submit reports and prepare proposals and presentations when needed
  • Gather quotes for procurement items for the operations department
  • Order and control stationery and refreshments usage for the department and process orders for payment
  • Assist with ordering and processing of orders for payment on V-Procure
  • Manage petty cash for all sites
  • Assist managers and supervisors with operations and administrative requests
  • Evaluate adherence to PPE policies and submit PDI files to finance for invoicing