Dispute Resolution Process Lead

About the PositionThe Dispute Resolution Expert will be responsible for investigating and resolving complex disputes, using sound judgment and problem-solving skills.This involves analyzing evidence, interviewing witnesses, and making recommendations to internal stakeholders.Main TasksAnalyze evidence and interview witnesses to determine facts and...

We are looking for a seasoned Dispute Resolution Attorney to join our dynamic team in the Litigation Department at ManpowerGroup SA. If you have a passion for resolving complex disputes through negotiation or litigation, this could be the perfect role for you.Key ResponsibilitiesUtilize your expertise in Insolvency and Business Rescue to provide effective...

Senior Leadership RoleWe are seeking an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the JobThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...

Lead Resolution and Compliance Officer - Cape Town - Lead Generation GroupLead Generation Group Cape Town6 days agoJob title: Client Satisfaction LeadDescriptionLead Resolution and Compliance OfficerAs a Lead Resolution and Compliance Officer at Lead Generation Group, you will be responsible for ensuring compliance with company policies and procedures while...

Elevate your career as an Escalations Specialist Lead with Lead Generation Group, where you will lead a team in managing and resolving escalated client complaints and issues.About The RoleYou will be responsible for managing and resolving escalated client complaints and issues, ensuring a high level of customer satisfaction. You will also provide expert...

Lead Resolution and Compliance OfficerWe are seeking a skilled Compliance Resolution Specialist to join our team at Lead Generation Group.This role involves ensuring compliance with company policies and procedures while resolving client complaints in a timely and effective manner.Your expertise in de-escalation techniques and conflict resolution will be...

Customer Complaints Resolution Specialist - Lead Generation ExpertWe strive to deliver outstanding customer experiences at the Lead Generation Group. To achieve this objective, we require an experienced Escalations Specialist Lead to handle and resolve escalated client complaints and issues.This role necessitates strong de-escalation techniques and conflict...

Escalation Resolution OfficerWe are seeking an experienced Escalation Resolution Officer to join our team at Lead Generation Group.In this role, you will be responsible for managing and resolving escalated client complaints in a timely and effective manner.Your expertise in de-escalation techniques and conflict resolution will be invaluable in this...

About the RoleWe are looking for a skilled Escalations Specialist Lead to join our team at the Lead Generation Group. In this role, you will be responsible for managing and resolving escalated client complaints and issues.This position requires strong de-escalation techniques and conflict resolution skills, as well as a thorough understanding of company...

Become a key player as an Escalations Specialist Lead with Lead Generation Group, where you will lead a team in managing and resolving escalated client complaints and issues.About The TeamOur team is dedicated to delivering exceptional customer experiences and developing strategies to reduce the frequency of escalations and enhance overall client...

Escalations Manager LeadThe Lead Generation Group is seeking a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include developing strategies to improve client satisfaction,...

Job Title: Escalations Specialist LeadDescriptionKey ResponsibilitiesWe are seeking an experienced Escalations Specialist Lead to join our team at the Lead Generation Group.Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to enhance overall client experienceCollaborating with cross-functional teams to drive...

Role SummaryThis is a 6-month fixed-term position for a Case Management Professional who will manage and resolve complaints in accordance with relevant laws, regulations, and company policies.Main Responsibilities:Manage and investigate complaints in accordance with relevant laws, regulations, and company policies.Ensure the timely and effective resolution...

We are seeking a highly skilled Business Process Resolution Expert to join our team at WNS (Holdings) Limited (ADR). In this role, you will be responsible for analyzing and resolving complex business process-related customer queries, working closely with internal teams to ensure seamless issue resolution and customer satisfaction.About the Role:Deliver...

About the Role:The Lead Service Specialist will lead our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best...

About the Position:We're seeking an Experience Quality Director to lead our support team and drive exceptional customer service.The ideal candidate will have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best practices, and using...

Join us as an Escalations Specialist Lead and contribute to delivering exceptional customer experiences in a dynamic environment.About The PositionAs an Escalations Specialist Lead, you will be responsible for managing and resolving escalated client complaints and issues. You will also provide expert guidance and coaching to team members on complaint...

Escalations Specialist Lead - Customer Experience RoleThe Lead Generation Group is dedicated to delivering exceptional customer experiences. To achieve this goal, we need an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues.This role requires strong de-escalation techniques and conflict resolution skills, as...

Complaint Management Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Escalations Specialist LeadDescriptionKey ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of...

Escalations Specialist Lead - Job DescriptionThis role is part of the Lead Generation GroupAbout the RoleThe Escalations Specialist Lead will be responsible for managing and resolving escalated client complaints and issues.Developing and implementing strategies to reduce the frequency of escalationsWorking closely with other departments to identify root...