Escalation Resolution Officer

Customer Complaints Resolution Specialist - Lead Generation ExpertWe strive to deliver outstanding customer experiences at the Lead Generation Group. To achieve this objective, we require an experienced Escalations Specialist Lead to handle and resolve escalated client complaints and issues.This role necessitates strong de-escalation techniques and conflict...

Job Title: Escalations Specialist LeadDescriptionKey ResponsibilitiesWe are seeking an experienced Escalations Specialist Lead to join our team at the Lead Generation Group.Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to enhance overall client experienceCollaborating with cross-functional teams to drive...

Elevate your career as an Escalations Specialist Lead with Lead Generation Group, where you will lead a team in managing and resolving escalated client complaints and issues.About The RoleYou will be responsible for managing and resolving escalated client complaints and issues, ensuring a high level of customer satisfaction. You will also provide expert...

Lead Resolution and Compliance Officer - Cape Town - Lead Generation GroupLead Generation Group Cape Town6 days agoJob title: Client Satisfaction LeadDescriptionLead Resolution and Compliance OfficerAs a Lead Resolution and Compliance Officer at Lead Generation Group, you will be responsible for ensuring compliance with company policies and procedures while...

Lead Resolution and Compliance OfficerWe are seeking a skilled Compliance Resolution Specialist to join our team at Lead Generation Group.This role involves ensuring compliance with company policies and procedures while resolving client complaints in a timely and effective manner.Your expertise in de-escalation techniques and conflict resolution will be...

Job OverviewWe are looking for an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the RoleThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...

Escalations Manager Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Lead Complaint HandlerDescriptionThe Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication...

Become a key player as an Escalations Specialist Lead with Lead Generation Group, where you will lead a team in managing and resolving escalated client complaints and issues.About The TeamOur team is dedicated to delivering exceptional customer experiences and developing strategies to reduce the frequency of escalations and enhance overall client...

Role OverviewThe Lead Generation Group is seeking an experienced Dispute Resolution Process Lead to manage and resolve escalated client complaints.ResponsibilitiesThe Dispute Resolution Process Lead will be responsible for:Developing and implementing strategies to reduce the frequency of escalationsCollaborating with other departments to drive continuous...

Escalations Manager LeadThe Lead Generation Group is seeking a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include developing strategies to improve client satisfaction,...

About UsElectrum is a cutting-edge payments technology company that provides innovative payment processing solutions to businesses worldwide. Since 2012, we've been delivering trusted enterprise-grade payments solutions, establishing ourselves as a respected payments technology partner.We specialise in high-volume, low-value payment schemes and services that...

About the RoleWe are looking for a skilled First Line Resolution Agent to join our team. As a Customer Care Chat Agent, you will be responsible for providing excellent customer service through various channels, ensuring that customers receive prompt and accurate first line support.Key Responsibilities:Resolving Customer Queries: Resolve incoming customer...

About This Role: We are seeking an experienced Switch Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support, troubleshooting, and resolution of escalated issues related to our switching solutions. If you have a strong technical background and excellent problem-solving...

We are looking for a Credit and Debt Resolution Specialist to join our team at Dante Personnel. The ideal candidate will have a strong understanding of financial concepts, including financial statements and ratios.The successful candidate will be proficient in Microsoft Office and have excellent communication skills. They will be responsible for receiving,...

Santam Insurance has a position available for a Claims Resolution Specialist who will be based in Cape Town.Job SummaryThe Claims Resolution Specialist is accountable for all direct interactions with clients. Processing of merit claims administration including coordinating and overseeing all actions on claims in this channel.Key ResponsibilitiesReceive claim...

Escalations Resolution Lead - Client Experience ImprovementWe are committed to delivering exceptional customer experiences at the Lead Generation Group. To achieve this vision, we seek an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues.This role demands strong de-escalation techniques and conflict...

Job Role:">This position requires a highly organized and detail-focused individual to provide administrative support to the Regional Key Accounts Manager.Main Responsibilities:Administrative Support: Provide administrative support to the Regional Key Accounts Manager, including filing, data entry, and paperwork management.Escalation and Resolution:...

Escalations Specialist Lead - Customer Experience RoleThe Lead Generation Group is dedicated to delivering exceptional customer experiences. To achieve this goal, we need an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues.This role requires strong de-escalation techniques and conflict resolution skills, as...

Escalations Specialist Lead - Job DescriptionThis role is part of the Lead Generation GroupAbout the RoleThe Escalations Specialist Lead will be responsible for managing and resolving escalated client complaints and issues.Developing and implementing strategies to reduce the frequency of escalationsWorking closely with other departments to identify root...

Vacancy NameSenior Accounts Payable OfficerVacancy NoVN982Contract TypeEFTLocationCape TownDescriptionOVERALL PURPOSEReporting to the Accounts Payable Supervisor, the Senior Accounts Payable Officer will provide financial and administrative support to all operating entities across the Stonehage Fleming Group.Key ResponsibilitiesPRINCIPAL ELEMENTS AND...