Business Process Resolution Expert
3 days ago
We are seeking a highly skilled Business Process Resolution Expert to join our team at WNS (Holdings) Limited (ADR). In this role, you will be responsible for analyzing and resolving complex business process-related customer queries, working closely with internal teams to ensure seamless issue resolution and customer satisfaction.
About the Role:- Deliver expert-level customer service to customers on complex business process-related matters
- Analyze and resolve complex customer queries in a timely and effective manner
- Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction
The ideal candidate will possess:
- Fluency in Arabic and English, with a neutral accent
- Minimum 6-12 months of customer service experience, preferably in a call center environment
- Strong analytical and problem-solving skills
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Dispute Resolution Expert
3 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeAbout the PositionThe Dispute Resolution Expert will be responsible for investigating and resolving complex disputes, using sound judgment and problem-solving skills.This involves analyzing evidence, interviewing witnesses, and making recommendations to internal stakeholders.Main TasksAnalyze evidence and interview witnesses to determine facts and...
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Technical Resolution Expert
2 days ago
Cape Town, Western Cape, South Africa PartnerHero Full timePartnerHero is a leader in delivering innovative solutions to businesses worldwide. We are seeking a talented Technical Resolution Expert to join our team and play a critical role in resolving complex technical issues for our Arabic-speaking customers.About the Role:You will be responsible for diagnosing and troubleshooting technical issues, providing clear...
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System Resolution Expert
6 days ago
Cape Town, Western Cape, South Africa Electrum Full timeAbout UsElectrum is a cutting-edge payments technology company that provides innovative payment processing solutions to businesses worldwide. Since 2012, we've been delivering trusted enterprise-grade payments solutions, establishing ourselves as a respected payments technology partner.We specialise in high-volume, low-value payment schemes and services that...
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Dispute Resolution Process Lead
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeRole OverviewThe Lead Generation Group is seeking an experienced Dispute Resolution Process Lead to manage and resolve escalated client complaints.ResponsibilitiesThe Dispute Resolution Process Lead will be responsible for:Developing and implementing strategies to reduce the frequency of escalationsCollaborating with other departments to drive continuous...
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Complaint Resolution Expert
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeBecome a key player as an Escalations Specialist Lead with Lead Generation Group, where you will lead a team in managing and resolving escalated client complaints and issues.About The TeamOur team is dedicated to delivering exceptional customer experiences and developing strategies to reduce the frequency of escalations and enhance overall client...
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Senior Business Development Executive
6 days ago
Cape Town, Western Cape, South Africa Internetwork Expert Full timeInternetwork Expert is seeking a highly experienced Senior Business Development Executive to join our team.The ideal candidate will have a proven track record of success in network development, with a strong understanding of the automotive industry and a keen eye for opportunity.In this role, you will be responsible for developing and implementing strategies...
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Account Resolution Expert
3 days ago
Cape Town, Western Cape, South Africa Paqueta Personnel Full timeWe are currently seeking a highly motivated Account Resolution Expert to join our dynamic team at Paqueta Personnel. The ideal candidate will have a proven track record in resolving outstanding accounts and have excellent communication and negotiation skills.About the Company :Paqueta Personnel is a reputable recruitment agency dedicated to providing...
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Business Process Optimization Expert
3 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeHireResolve has partnered with an established Retail Client who requires a Business Process Optimization Expert to join the Finance Projects team in Cape Town.The role involves developing and implementing efficient business processes to drive organizational growth. As a Business Process Optimization Expert, you will work closely with the Finance Centre's of...
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Problem Resolution Expert
18 hours ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeAbout This Role: We are seeking an experienced Switch Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support, troubleshooting, and resolution of escalated issues related to our switching solutions. If you have a strong technical background and excellent problem-solving...
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Agile Process Expert
1 day ago
Cape Town, Western Cape, South Africa Agile Process Full time**Job Summary:**We are seeking an Agile Coach to guide our organization in adopting Agile methods and principles.The successful candidate will support Scrum Masters / Product Owners in improving their teams' Agile maturity, coach them in Agile methods, conduct training, and draft training materials.This is a 12-month full-time contract on a hybrid work...
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Escalation Resolution Manager
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeElevate your career as an Escalations Specialist Lead with Lead Generation Group, where you will lead a team in managing and resolving escalated client complaints and issues.About The RoleYou will be responsible for managing and resolving escalated client complaints and issues, ensuring a high level of customer satisfaction. You will also provide expert...
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Business Process Optimization Expert
6 hours ago
Cape Town, Western Cape, South Africa IOCO Full timeAt IOCO, we're seeking a highly skilled Business Process Optimization Expert to join our team. This is an exceptional opportunity for someone who wants to make a meaningful impact by optimizing business processes through innovative technology solutions.About the RoleThe successful candidate will be responsible for facilitating and defining business...
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Arrears Resolution Consultant
3 days ago
Cape Town, Western Cape, South Africa CoetzeeHR Consultants Full timeArrears Resolution ConsultantWe are seeking a highly skilled Arrears Resolution Consultant to join our team at CoetzeeHR Consultants. As an Arrears Resolution Consultant, you will be responsible for helping clients resolve outstanding payments and achieve financial stability.About the CompanyCoetzeeHR Consultants is a leading recruitment agency specializing...
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Business Process Optimization Expert
6 days ago
Cape Town, Western Cape, South Africa Ajtechnicaldr Full timeJob DescriptionAjtechnicaldr is seeking an experienced Business Process Optimization Expert to join our team. In this role, you will build relationships with dealers and stakeholders, manage project proposals, and determine project feasibility.Key AccountabilitiesManage the status of every projectIdentify bottlenecks and find solutionsBuild relationships...
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Escalations Resolution Specialist
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeCustomer Complaints Resolution Specialist - Lead Generation ExpertWe strive to deliver outstanding customer experiences at the Lead Generation Group. To achieve this objective, we require an experienced Escalations Specialist Lead to handle and resolve escalated client complaints and issues.This role necessitates strong de-escalation techniques and conflict...
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Payment Processing Expert
17 hours ago
Cape Town, Western Cape, South Africa BVNK Full timeAbout UsBVNK is a pioneering company in the payments industry, dedicated to bridging the gap between traditional and digital finance. Our mission is to make payments borderless, instant, and secure, enabling businesses to thrive in a rapidly changing world.Job DescriptionIn this dynamic role as Treasury and Payment Operations Analyst, you'll be responsible...
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Network & Business Development Manager
7 days ago
Cape Town, Western Cape, South Africa Internetwork Expert Full timeNetwork & Business Development ManagerINEOS Automotive – Built For MoreStory so farSince we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from...
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Business Expansion Manager
3 days ago
Cape Town, Western Cape, South Africa Internetwork Expert Full timeAbout UsAt INEOS Automotive, we're built for more. We've established ourselves as a serious contender in 4X4 development and manufacturing, partnering with big names in the industry. Our journey started with a no-nonsense 4X4 vision, and we've come a long way since then. We've made our way from prototype to production, delivering Grenadiers worldwide.We're...
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Dealer Network Growth Expert
3 days ago
Cape Town, Western Cape, South Africa Internetwork Expert Full timeOur Ideal CandidateWe're looking for a Regional Sales and Marketing Director who has a proven history of working in an international business environment. You'll have SSA / MENA dealership and automotive franchise experience, with a strong understanding of the latest trends within the industry.You'll be a process-driven individual with excellent...
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Network & Business Development Manager
3 days ago
Cape Town, Western Cape, South Africa Internetwork Expert Full timeNetwork & Business Development ManagerINEOS Automotive – Built For MoreStory so farSince we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from...