Senior Client Support Lead

Job SummaryWe are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly. The ideal candidate should have a strong understanding of US consumer behavior, customer service...

We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed service...

Client Relations Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town6 days agoJob title: Client Satisfaction LeadDescriptionJob DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer...

Job Summary:We are looking for a Support Manager to lead our customer support team, ensuring efficient issue resolution and excellent service delivery. The ideal candidate should have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements to enhance the support experience.Key Responsibilities:Lead and...

Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...

Escalations Resolution Lead - Client Experience ImprovementWe are committed to delivering exceptional customer experiences at the Lead Generation Group. To achieve this vision, we seek an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues.This role demands strong de-escalation techniques and conflict...

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

We are seeking a seasoned Customer Support Manager to lead our team in providing exceptional service to our customers. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Skills:Strong leadership and communication skills.Familiarity with CRM/ticketing systems.US customer...

About the Role:The Lead Service Specialist will lead our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best...

Our CultureWe value collaboration, innovation, and continuous learning at Private Client Holdings. Our team is dedicated to delivering exceptional client service and making a positive impact in the community.**Job Summary**We are looking for a highly motivated and detail-oriented Private Client Support Specialist to join our team. You will provide...

**Job Summary:**The Lead Generation Group is hiring a highly motivated Senior Service Delivery Manager to join our customer support team. As the Senior Service Delivery Manager, you will be responsible for overseeing team performance, developing strategic plans, and ensuring exceptional customer experiences.Key Accountabilities:Drive team performance and...

Succeed as a Client Success Manager at Lead Generation Group and make a lasting impact on our clients' success.As a key member of our support team, you'll dedicate yourself to ensuring the highest level of client satisfaction.This role demands strong organizational and self-motivating skills, allowing you to thrive in a dynamic work environment.Your ability...

Senior Leadership RoleWe are seeking an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the JobThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...

This is an exciting opportunity for a motivated individual to join our dynamic team as a Wealth Management Assistant. The successful candidate will be responsible for providing comprehensive administrative support to the Wealth Manager, including preparing onboarding documentation, updating client CRM profiles, and liaising with clients and internal teams.

Welcome to Learning Lab Apps, a leading edtech company dedicated to making learning fun and effective for students across South Africa. We are currently seeking a Senior Support Lead to join our team and help us deliver exceptional customer experiences.About the JobThis is a senior-level position that requires a seasoned support professional with a proven...

Escalations Manager Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Lead Complaint HandlerDescriptionThe Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication...

Escalations Specialist Lead - Customer Experience RoleThe Lead Generation Group is dedicated to delivering exceptional customer experiences. To achieve this goal, we need an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues.This role requires strong de-escalation techniques and conflict resolution skills, as...

Complaint Management Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Escalations Specialist LeadDescriptionKey ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of...

Customer Support Team LeadWe are seeking a dedicated professional to lead our customer support team in delivering exceptional service.The ideal candidate will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Guide support representatives to meet and exceed service KPIs.Ensure timely handling...

Escalations Specialist Lead - Job DescriptionThis role is part of the Lead Generation GroupAbout the RoleThe Escalations Specialist Lead will be responsible for managing and resolving escalated client complaints and issues.Developing and implementing strategies to reduce the frequency of escalationsWorking closely with other departments to identify root...