Campus Support Coordinator
3 weeks ago
Job Overview
We are seeking a highly organized and detail-oriented Campus Support Coordinator to join our team at Belgium Campus iTversity. This role will be responsible for providing exceptional support to students, staff, and visitors, ensuring a welcoming and efficient experience on campus.
About the Role
As a Campus Support Coordinator, you will be the first point of contact for many visitors, answering phone calls, responding to queries, and directing them to the relevant personnel. You will also be responsible for maintaining the cleanliness and organization of the campus office and reception area.
Key Responsibilities
- Answering phone calls and responding to emails in a timely and professional manner.
- Maintaining accurate records of student payments and other administrative tasks.
- Providing excellent customer service to students, staff, and visitors, resolving issues promptly and efficiently.
- Collaborating with other teams to ensure seamless communication and effective problem-solving.
- Maintaining the campus office and reception area in a clean and organized state, adhering to health and safety standards.
Requirements
To be successful in this role, you will need:
- A minimum of an Administration qualification or related field.
- At least 1-2 years of relevant experience in higher education administration, student support, or a similar role.
- Excellent verbal and written communication skills, with the ability to interact effectively in cross-cultural environments.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in using office productivity software (e.g., MS Office) and student management systems.
Benefits
As a valued member of our team, you can expect:
- A competitive salary of €35,000 - €45,000 per annum, depending on experience.
- A generous benefits package, including health insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career prospects.
What We Offer
Belgium Campus iTversity offers a dynamic and supportive work environment, with a strong focus on employee well-being and development. As a Campus Support Coordinator, you will have the opportunity to make a real difference in the lives of our students and staff, while advancing your career in a rapidly evolving industry.
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