Front Desk Support Specialist
3 days ago
We are seeking a highly skilled and customer-focused Front Desk Support Specialist to join our team at Planet Fitness. In this role, you will be the first point of contact for members and guests, providing exceptional customer service assistance.
The ideal candidate will possess excellent communication skills, basic PC literacy, and the ability to work flexibly in a fast-paced environment.
Key Responsibilities- Greet members and guests in a friendly and welcoming manner
- Provide efficient and effective assistance with queries and concerns
- Ensure the reception area is well-organized and maintained
- Utilize superior communication skills to resolve issues promptly and professionally
- Basic PC literacy and proficiency in software applications
- Excellent communication and interpersonal skills
- Able to work flexible hours, including weekends and shifts
- Possess high energy levels and a positive attitude
- Previous experience in a front desk or welcome desk position is an added advantage
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