Front Desk Ambassador

2 days ago


Pretoria, Gauteng, South Africa Blou Blitz Storage Facility Full time

The Blou Blitz Storage Facility is seeking a professional and friendly individual to serve as our Front Desk Ambassador. This role is responsible for providing excellent customer service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities:
  • Greet guests upon arrival and check them in efficiently
  • Maintain the front desk and lobby area clean and organized
  • Handle guest requests and complaints in a professional manner, always prioritizing their satisfaction
  • Provide information about our storage facility, local amenities, and services
  • Address guest inquiries in a friendly and efficient manner, resolving issues promptly
  • Update guest information in our computer system, ensuring accuracy and confidentiality
  • Process payments and prepare invoices accurately and on time
  • FOLLOW all safety and security procedures, maintaining a secure environment for our guests and staff
Requirements:
  • Excellent customer service skills, with a focus on communication and problem-solving
  • Ability to work independently, with minimal supervision, while being part of a team
  • Organizational skills, with attention to detail and ability to multitask


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