Welcome Desk Coordinator

5 days ago


Pretoria, Gauteng, South Africa Planet Fitness Full time
Job Description:

This role is an excellent opportunity to join the Planet Fitness team as a customer service representative.

Responsibilities include managing the welcome desk, assisting with club administration, and resolving member complaints in a professional and courteous manner.

The ideal candidate will be highly motivated, have excellent communication skills, and be able to work effectively in a fast-paced environment.

  • Key Responsibilities:
  • Provide exceptional customer service to all members
  • Assist with club administration as needed
  • Manage cash transactions accurately and efficiently
  • Communicate effectively with members and staff
  • Ensure the reception area is well-maintained and organized

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 1-2 years of experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • Basic computer skills and proficiency in Microsoft Office

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