Client Relationship Executive

7 days ago


Randburg, Gauteng, South Africa Access Bank Plc Full time
Role Overview

The Relationship Manager- Commercial Banking role at Access Bank Plc involves developing and executing strategies to drive business growth, improve customer satisfaction, and ensure the profitability of our clients' businesses. This role requires a high level of expertise in commercial banking, excellent communication and relationship-building skills, and a strong understanding of risk management principles.

About the Role
  • Develop and implement strategies to achieve business objectives and improve customer engagement.
  • Work closely with Operational Bankers to ensure that customers' lending needs are met and portfolio is 100% self-funded through the attraction of correctly priced deposits.
  • Identify and capitalize on cross-selling and up-selling opportunities to increase revenue streams.
  • Achieve non-interest revenue targets and continuously improve turnaround times.

Key Responsibilities
  • Client Relationships: Develop and maintain strong relationships with clients to ensure their needs are met.
  • Risk Management: Ensure risk metrics stay within set parameters for the portfolio and support Operational Bankers in all risk-related credit issues.
  • Compliance: Adhere to AML/KYC, market conduct, and customer experience policies, as well as complete all compliance training.
  • Team Collaboration: Work collaboratively with internal stakeholders to achieve business objectives.

Requirements
  • Relevant degree and FAIS RE5 competence.
  • Minimum 10 years of general banking experience and 5 years as a Relationship Manager in medium/large segment.
  • Credit experience is a must, along with proficiency in Excel, Word, and Outlook.
  • Strong communication, teamwork, resilience, stress tolerance, integrity, and work ethic skills.

Competencies
  • Innovation, entrepreneurship, and digital appreciation are highly valued.

Benefits
  • Medical aid, provident fund, group life cover, income disability cover, funeral cover, and training & development opportunities.


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