Medical Stop Loss Underwriting Assistant
2 months ago
The Underwriting Assistant - Medical Stop Loss plays a crucial role in the underwriting process, providing technical support to stakeholders such as Sales teams and Independent agents. This role requires strong analytical and communication skills, as well as proficiency in Excel, Word, and Outlook.
Key Responsibilities:- Enter and clear submissions using the underwriting system (DYS), meeting required turnaround times for standard and rush requests.
- Compile, sort, and verify information received for completeness.
- Work alongside clients to collect missing data required to process the RFP and/or application for contract.
- Monitor submission status and follow-up on outstanding documents to finalize.
- Collaborate with key partners, including Underwriting, Sales, Claims, and other departments, as well as outside producers.
- Prepare the file used in policy construction and follow up with brokers and/or underwriters regarding outstanding questions and/or paperwork.
- Identify all required forms and materials related to policy issuance; prepare policy and endorsements via Policy Document Management system or manually.
- Assist in handling various requests/inquiries from brokers and/or underwriters, including premium information, loss information, policy changes, and submitting requests for loss control visit.
- Assist in preparing activity logs that track steps leading up to policy issuance and perform reconciliations against reports generated from underwriting system. Interact with other departments, including Finance and Compliance, to resolve discrepancies and/or issues.
- Handle pre-renewal activity, including preparing and mailing renewal letters.
- Two or more years of experience in medical stop loss underwriting preferred.
- Solid technical understanding of medical stop loss underwriting support function.
- Strong mathematical, analytical, communication, and customer service skills.
- Proficient in Excel, Word, and Outlook.
- Highly detailed oriented.
- Able to multi-task, prioritize, and complete assignments/tasks timely.
- Proficient with the David Young System.
- Bachelor's degree or equivalent work experience.
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