Underwriting Assistant

Job Summary

The Underwriting Assistant - Medical Stop Loss is a vital role within our team at E2E Staffing (PTY) LTD, supporting the technical aspects of the underwriting process. This position involves working alongside clients to collect missing data required to process the RFP and/or application for contract. The successful candidate will be able to use the underwriting system (DYS) to enter and clear submissions, including entry of census and current/competitor rate information meeting required turnaround times for both standard and rush requests. Additionally, this role requires strong mathematical, analytical, communication, and customer service skills, as well as proficiency in Excel, Word, and Outlook. We are seeking a highly detailed-oriented individual who can multi-task, prioritize, and complete assignments/tasks timely. The ideal candidate will have a solid technical understanding of medical stop loss underwriting support function and two or more years of experience in medical stop loss underwriting.

Key Responsibilities

• Enter and clear submissions using the underwriting system (DYS), including entry of census and current/competitor rate information meeting required turnaround times for both standard and rush requests.
• Compile, sort, and verify information received for completeness.
• Work alongside clients to collect missing data required to process the RFP and/or application for contract.
• Monitor submission status and follow-up on outstanding documents to finalize.
• Collaborate with key partners, including Underwriting, Sales, Claims, and other departments, as well as outside producers.
• Prepare the file used in policy construction and follow up with brokers and/or underwriters regarding outstanding questions and/or paperwork, such as subjectivities, underlying policies, policy information, etc.
• Identify all required forms and materials related to policy issuance; prepare policy and endorsements (monetary & non-monetary) via Policy Document Management system or manually.
• Assist in handling various requests/inquiries from brokers and/or underwriters to include premium information, loss information, policy changes, submitting request for loss control visit, etc.
• Assist in preparing activity logs that track steps leading up to policy issuance and perform reconciliations against reports generated from underwriting system. Interact with other departments, including Finance and Compliance, to resolve discrepancies and/or issues.
• Handle pre-renewal activity, including preparing & mailing renewal letters.

Requirements

• Two or more years of experience in medical stop loss underwriting, preferred.
• Solid technical understanding of medical stop loss underwriting support function.
• Strong mathematical, analytical, communication, and customer service skills.
• Proficient in Excel, Word, and Outlook.
• Highly detailed oriented.
• Able to multi-task, prioritize, and complete assignments/tasks timely.
• Proficient with the David Young System.
• Bachelor's degree or equivalent work experience.

About Us

E2E Staffing (PTY) LTD is a leading provider of staffing solutions, dedicated to connecting talented individuals with exciting career opportunities. We are passionate about delivering exceptional service and supporting our clients in achieving their goals.