Pharmacy Support Professional

4 weeks ago

East London, Eastern Cape, South Africa Prudent HR Solutions Full time

**Job Summary**

We are seeking a detail-oriented and organized individual to join our team as a Pharmacy Support Professional at Prudent HR Solutions. This role involves providing administrative support to ensure the efficient operation of our pharmacy, handling various clerical tasks, maintaining accurate records, and assisting with administrative duties.

Key Responsibilities
  1. Record Keeping: Maintain accurate records of prescriptions, inventory, and patient information using electronic systems and paper files as necessary.
  2. Inventory Management: Assist with inventory control processes, including ordering and restocking pharmaceutical supplies, monitoring expiration dates, and managing medication returns.
  3. Billing and Insurance: Process insurance claims, verify patient insurance coverage, and assist with billing procedures to ensure timely and accurate reimbursement.
  4. Customer Service: Provide friendly and professional customer service by answering phones, responding to inquiries, and assisting patients with prescription pickups and inquiries.
  5. Data Entry: Enter prescription orders, patient information, and other data into pharmacy management software with precision and attention to detail.
  6. Debt Collecting: Contact customers with outstanding accounts and ensure payment is arranged or a payment plan is implemented.
  7. Compliance: Adhere to all pharmacy regulations and policies to ensure sensitive information remains private and is not misplaced.
  8. Support Pharmacists and Technicians: Collaborate with pharmacists and pharmacy technicians to handle administrative tasks and maintain a clean and organized workspace.
  9. Administrative Assistance: Assist with general administrative tasks such as filing paperwork, scheduling appointments, and coordinating meetings as needed.
Requirements
  • Maturity or equivalent required; additional education or certification in pharmacy technology or administration advantageous.
  • Proven experience in an administrative role, preferably in a pharmacy or healthcare setting.
  • Strong computer skills, including proficiency with pharmacy management software and Microsoft Office applications.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Exceptional communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
Compensation and Benefits

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications. Our company offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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