Software Support Specialist
2 months ago
About the Role
MRI Software is seeking a highly skilled Software Support Analyst to join our team in Cape Town, South Africa. As a key member of our support team, you will be responsible for resolving customer queries and analyzing software issues to recommend solutions.
Key Responsibilities
- Develop a deep understanding of the Property Management X product suite
- Thoroughly test client issues to recreate and assist in determining root cause
- Use MRI support tools to track and resolve client issues in a timely manner
- Actively monitor issues to ensure they are resolved within clients' Service Level Agreements
- Foster positive relationships with clients to ensure client retention
Requirements
- Proven experience in researching and resolving client issues
- Software testing and troubleshooting experience
- Flexibility and passion for delivering outstanding service
- Excellent written and oral communication skills
About MRI Software
MRI Software is a global industry leader in real estate software. We are committed to providing our clients with the best possible service and support. Our team is passionate about delivering outstanding results and making a positive impact on our clients' businesses.
What We Offer
- A competitive salary and benefits package
- The opportunity to work with a leading company in the real estate software industry
- A dynamic and supportive work environment
- The chance to develop your skills and career with our company
-
Software Support Specialist
1 month ago
Cape Town, Western Cape, South Africa MRI Software Full timeProperty Management X Support RoleMRI Software, a global industry leader in real estate software, seeks a skilled Software Support Specialist to join our team in Cape Town, South Africa. This exciting opportunity offers the chance to work with cutting-edge technology and collaborate with a talented group of professionals.
-
Software Implementation Specialist
2 months ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout This RoleWe're expanding our team at MRI Software, a global leader in real estate software, and looking for a talented Software Implementation Specialist to join our ranks!This is an exciting opportunity to work with our cutting-edge software solutions, helping clients achieve their goals in the affordable housing sector.As a Software Implementation...
-
Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeAt MRI Software, we are seeking a highly skilled Technical Support Specialist to join our Support Services team in Cape Town. As a key member of our team, you will be responsible for providing exceptional help desk services to clients using our software solutions.About the RoleThis is an exciting opportunity to work with a leading software company and...
-
Help Desk IT Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeAbout the RoleWe have an opening for a Help Desk IT Support Specialist in our Customer Support Department at Spinnaker Software.The successful candidate will assist our end-users in logging calls, troubleshooting, and escalating calls to the relevant departments. As a Help Desk IT Support Specialist, you will be responsible for providing technical support...
-
Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeWe are looking for a skilled Technical Support Specialist to join our Customer Support Department at Spinnaker Software. As a valued member of our team, you will play a crucial role in providing exceptional support to our clients in the retail industry.The ideal candidate will possess excellent written and verbal communication skills, as well as a can-do...
-
Technical Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob DescriptionWe have an opening for a Technical Support Specialist in our Customer Support Department.The ideal candidate will be responsible for assisting end-users with technical issues, troubleshooting and escalating calls to the relevant departments. Key Responsibilities:Assist clients with technical queries via phone or emailTroubleshoot hardware and...
-
IT Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeWe are seeking a highly skilled IT Support Specialist to join our team at Spinnaker Software in Cape Town.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.Key responsibilities include assisting end-users with technical issues, troubleshooting hardware and...
-
Cape Town, Western Cape, South Africa MRI Software Full timeMRI Software is a leading provider of real estate software solutions, with a mission to improve people's lives through flexible and game-changing technology. We are seeking a talented Quality Assurance Specialist to join our team and contribute to the success of our customers.We offer a unique opportunity to work in a dynamic and fast-paced environment,...
-
Senior Quality Assurance Specialist
1 day ago
Cape Town, Western Cape, South Africa CA Support Full timeCA Support is seeking a Senior Quality Assurance Specialist to join our team. The ideal candidate will have experience in testing and verification of software applications.About CA SupportWe are a leading provider of technical support services. Our mission is to deliver exceptional service to our clients while continuously improving our processes.Job...
-
Software Quality Assurance Specialist
1 month ago
Cape Town, Western Cape, South Africa MRI Software Full timeJob Title: QA EngineerAt MRI Software, we're on a mission to break new ground and lead the real estate industry into a digital-first future. As a QA Engineer, you'll play a critical role in ensuring our products and services meet the highest standards of quality.Responsibilities:Develop and execute automated test strategies, leveraging industry best...
-
Quality Assurance Specialist
4 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeOverviewMRI Software, a global leader in real estate software, is seeking a talented Quality Assurance Specialist to join its team. As a specialist, you will play a crucial role in ensuring the quality and reliability of our products and services.
-
Customer Experience Specialist
1 month ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout UsMRI Software is a global leader in real estate software, dedicated to improving people's lives through flexible and game-changing solutions.Job OverviewThis role offers an exciting opportunity to join our team as a Customer Experience Specialist, providing exceptional support to our clients.Salary and BenefitsWe offer a competitive salary of $60,000...
-
IT Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Vista Full timeWe are seeking a highly skilled IT Support Specialist to join our team at Vista. As an Applications Specialist, you will be responsible for providing top-notch support to our EMEA customer base.Job DescriptionThe ideal candidate will have a strong background in software development and deployment, with excellent communication skills and the ability to work...
-
Property Financial Specialist
3 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeJob Title: Property Financial SpecialistWe are seeking a highly skilled Property Financial Specialist to join our team at MRI Software.Job OverviewThis is an exciting opportunity for a motivated individual to work closely with clients, supporting their property accounting needs across various areas. The successful candidate will be responsible for...
-
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeJob OverviewSA Commercial (Pty) Ltd is seeking a highly skilled Accounting Software Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support and customer service to our clients.Job ResponsibilitiesProvide technical support and resolve issues related to software installation and...
-
Senior Software Architect
3 weeks ago
Cape Town, Western Cape, South Africa BET Software Full timeLooking for a challenging role in software development?BET Software is seeking a Senior Software Developer in Cape Town to join our team of innovators.In this position, you will design, code, and refine complex software solutions, leading development projects and mentoring junior team members.This is an excellent opportunity for those ready to drive...
-
Software Support Expert
3 weeks ago
Cape Town, Western Cape, South Africa Pure Placements Full timeAt Pure Placements, we're seeking a skilled Technical Support Specialist to join our team remotely in Cape Town. This exciting opportunity offers a competitive salary of R27,000 per month.This role is perfect for those who enjoy providing top-notch customer support and troubleshooting software-related issues. As a Technical Support Specialist, you'll be...
-
Project Support Specialist
1 day ago
Cape Town, Western Cape, South Africa CA Support Full timeCompany OverviewCA Support is a leading provider of innovative solutions for project management and administration.">SalaryWe offer a competitive salary package, including an estimated $62,000 per year, to attract and retain top talent in the industry.
-
Quality Control Manager
1 day ago
Cape Town, Western Cape, South Africa CA Support Full timeWe are looking for a Quality Control Manager - Software Development to join our team at CA Support. This role involves overseeing the testing and verification of software applications to ensure they meet high quality standards.About CA SupportOur company provides technical support services to clients worldwide. We strive to deliver exceptional service while...
-
Software Innovation Leader
2 weeks ago
Cape Town, Western Cape, South Africa BET Software Full timeAbout UsBET Software is a dynamic company that fosters growth and development among its employees. Our team consists of talented professionals who work together to drive innovation in the software industry.Job DescriptionKey ResponsibilitiesWe are seeking an experienced Senior Software Developer to join our team in Cape Town. As a key member of our...