Digital Content Strategist

13 hours ago


Johannesburg, Gauteng, South Africa Mimecast Full time

At Mimecast, we are seeking a skilled Digital Content Creator to join our team.

About the Role

This is a full-time position based in Gauteng, Johannesburg. The estimated salary for this role is R 450,000 - R 550,000 per annum, depending on experience.

Key Responsibilities
  • Create and maintain a schedule of engaging digital content for the Mimecast Community and focused campaigns.
  • Oversight and management of digital content libraries to ensure they remain well-documented and up-to-date.
  • Develop content using internal resources and external tools.
  • Collaborate with principal project managers to ensure relevant digital content supports new product launches.
  • Work with the Knowledge team to update customer-facing product hubs.
  • Build processes and relationships throughout the business to maintain a contributor roster.
  • Ensure user experience within Digital follows sound principles and aligns with the Mimecast brand.
  • Consult with stakeholders and subject matter experts to design content relevant to trending issues.
  • Report content performance regularly to the business.
Requirements
  • Experience designing and delivering creative content.
  • Demonstrated excellence in writing, proofreading, and editing.
  • A portfolio of applicable outputs.
  • Strong HTML skills and experience designing with HTML.
  • Proficiency in leveraging CSS.
  • Strong skills in PowerPoint template creation.
  • An understanding of SEO best practices.
  • Excellent research, organizational, and time management skills.
  • Strong listening and communication skills.
  • The capacity to work independently and collaboratively.
  • Ability to work efficiently without compromising quality or accuracy.
Preferred Qualifications
  • Gainsight platform knowledge.
  • Zendesk skills.
  • Vidyard video platform skills.
  • Understanding of common CRM data structures.
  • Ability to effectively use Google Analytics.


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