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Content Strategist for Digital Product Language

2 months ago

Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

Isilumko Staffing is seeking an experienced Content Strategist to collaborate with our design teams in developing clear and engaging copy for various digital touchpoints.

Salary: $80,000 - $110,000 per year, depending on experience.

Job Description

The Content Strategist will drive the vision for product language across customer touchpoints, defining communication standards and processes to ensure consistency across channels.

Responsibilities:

  • Collaborate with design teams to craft messaging and micro copy for user journeys.
  • Drive the vision for product language across customer touchpoints.
  • Identify and address problematic moments in user flows to enhance the overall customer experience.
  • Define communication standards and processes to ensure consistency across channels.
  • Present work to stakeholders and maintain positive relationships.
  • Manage projects and copy requests, prioritizing tasks and tracking time spent.
  • Mentor junior writers and educate cross-functional partners on content best practices.
  • Develop playbooks for executing content strategy across the enterprise.
  • Stay updated on industry developments and seek opportunities for process improvement.
Required Skills and Qualifications

The ideal candidate will have:

  • Advanced Diplomas/National 1st Degrees (Essential)
  • Degree or Diploma in English, Copywriting, Communications, or Journalism (Preferred)
  • Certification in UX Writing, Content Strategy, UX, or Design (Preferred)
  • 4-7 years of experience in Digital Copywriting, preferably in the Insurance or Financial Services industry
Benefits

Isilumko Staffing offers a competitive salary and benefits package, including:

  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • A comprehensive benefits package
Others

The Content Strategist will be responsible for staying up-to-date on industry developments and seeking opportunities for process improvement.