Content Strategist
4 weeks ago
Job Overview
Isilumko Staffing is seeking a highly skilled Content Strategist & Digital Copywriting Expert to join our team. As a key member of our organization, you will be responsible for crafting compelling digital experiences that drive user engagement and achieve business objectives.
Job Description
The ideal candidate will have a strong background in digital copywriting, with a proven track record of creating clear, concise, and engaging content that resonates with target audiences. Your expertise will be crucial in developing messaging and micro copy for various digital channels, including apps, websites, chatbots, and social media platforms.
Key Responsibilities
- Collaborate with cross-functional teams, including CX, UX, and UI designers, to develop a unified content strategy that aligns with business goals and objectives.
- Drive the vision for product language and content across customer journeys, ensuring consistency and coherence.
- Identify and articulate problematic moments in user flows, with the goal of raising the customer experience (CX) bar.
- Develop and maintain standards, patterns, principles, and processes to ensure a unified approach to communications.
- Drive alignment on style, voice, and tone across channels, ensuring a cohesive brand experience.
- Present work to stakeholders and manage relationships with them, ensuring effective communication and collaboration.
- Manage multiple projects and copy requests, prioritizing tasks, managing approvals, and tracking time spent.
- Manage content resources across work streams and multiple project sprints, ensuring seamless delivery.
- Influence and adapt to stakeholder feedback, ensuring continuous improvement and optimization.
- Provide direction and mentorship to junior UX writers and educate cross-functional partners on the role of content.
- Develop playbooks for the execution of content strategy across the enterprise, ensuring scalability and consistency.
Requirements
To be successful in this role, you will need:
- 4-7 years of experience in digital copywriting, with a preference for experience in the insurance or financial services industry.
- A degree or diploma in English, Copywriting, Communications, or Journalism.
- Certification in UX Writing, Content Strategy, UX, or Design.
What We Offer
As a Content Strategist & Digital Copywriting Expert at Isilumko Staffing, you can expect:
- A competitive salary of R850,000 - R1,050,000 per annum, depending on experience.
- A dynamic and supportive work environment that fosters growth and development.
- Opportunities for professional growth and advancement, including mentorship and training programs.
- A comprehensive benefits package, including medical aid, retirement fund, and annual leave.
- The chance to work on exciting projects and contribute to the success of our organization.
How to Apply
If you are a motivated and experienced digital copywriter looking for a new challenge, please submit your application, including your resume and a cover letter, to Isilumko Staffing. We look forward to hearing from you
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