Movement Operations Coordinator
3 days ago
Job Description
- Job Summary:
IOM seeks a highly motivated and organized individual to fill the role of Operations Assistant – Movements. The selected candidate will be responsible for coordinating and scheduling travel for individuals, as well as organizing and completing all bookings in a timely manner.
Responsibilities and Accountabilities
- Coordinate, Schedule, and Book Travel: The Operations Assistant – Movements will be responsible for coordinating, scheduling, and booking travel for individuals upon receipt of travel-ready status and/or request in accordance with travel requirements.
- Organize and Complete Bookings: The selected candidate will be responsible for organizing and completing all bookings in a timely manner and in accordance with the Handbook of IOM Tariffs (HIT) and standard operating procedures (SOPs) from the Division of Resettlement and Movement Management (RMM).
- Compile and Analyze Descriptive Statistics: The Operations Assistant – Movements will be responsible for compiling and analyzing descriptive statistics using I-GATOR to capture costs and prepare travel loan paperwork as specified in SOPs and in accordance with host government's procedures.
- Create Movement Data Files: The selected candidate will be responsible for creating movement data files, by ABN, for all individuals in accordance with SOPs and for IOM accountability.
- Identify and Assign Escorts: The Operations Assistant – Movements will be responsible for identifying and assigning escorts to accompany vulnerable individuals in accordance with local practices and RMM guidelines and standards.
- Process Exit Permission Paperwork: The selected candidate will be responsible for processing exit permission paperwork and ICRC Travel Documents in accordance with established standards and the local guidelines.
- Conduct Identity and Document Verification: The Operations Assistant – Movements will be responsible for conducting identity and document verification prior to the distribution of travel documentation to refugees, immigrants, and migrants.
- Provide Pre-Departure Counselling: The selected candidate will be responsible for conducting pre-departure counselling on pre-embarkation procedures and special needs during travel as needed.
- Regular Feedback: The Operations Assistant – Movements will provide regular feedback on work being accomplished to the Operations Associate, Movement and Data Processing, and keep supervisors immediately informed of any issues that arise.
- Education:
- High School Diploma: Five years of relevant experience
- Bachelor's Degree: Three years of relevant professional experience
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