Movement Operations Coordinator

3 days ago


Pretoria, Gauteng, South Africa IOM Full time
Job Title: Operations Assistant – Movements

 

Job Description

 

  • Job Summary:

IOM seeks a highly motivated and organized individual to fill the role of Operations Assistant – Movements. The selected candidate will be responsible for coordinating and scheduling travel for individuals, as well as organizing and completing all bookings in a timely manner.

Responsibilities and Accountabilities

 

  1. Coordinate, Schedule, and Book Travel: The Operations Assistant – Movements will be responsible for coordinating, scheduling, and booking travel for individuals upon receipt of travel-ready status and/or request in accordance with travel requirements.
  2. Organize and Complete Bookings: The selected candidate will be responsible for organizing and completing all bookings in a timely manner and in accordance with the Handbook of IOM Tariffs (HIT) and standard operating procedures (SOPs) from the Division of Resettlement and Movement Management (RMM).
  3. Compile and Analyze Descriptive Statistics: The Operations Assistant – Movements will be responsible for compiling and analyzing descriptive statistics using I-GATOR to capture costs and prepare travel loan paperwork as specified in SOPs and in accordance with host government's procedures.
  4. Create Movement Data Files: The selected candidate will be responsible for creating movement data files, by ABN, for all individuals in accordance with SOPs and for IOM accountability.
  5. Identify and Assign Escorts: The Operations Assistant – Movements will be responsible for identifying and assigning escorts to accompany vulnerable individuals in accordance with local practices and RMM guidelines and standards.
  6. Process Exit Permission Paperwork: The selected candidate will be responsible for processing exit permission paperwork and ICRC Travel Documents in accordance with established standards and the local guidelines.
  7. Conduct Identity and Document Verification: The Operations Assistant – Movements will be responsible for conducting identity and document verification prior to the distribution of travel documentation to refugees, immigrants, and migrants.
  8. Provide Pre-Departure Counselling: The selected candidate will be responsible for conducting pre-departure counselling on pre-embarkation procedures and special needs during travel as needed.
  9. Regular Feedback: The Operations Assistant – Movements will provide regular feedback on work being accomplished to the Operations Associate, Movement and Data Processing, and keep supervisors immediately informed of any issues that arise.
Required Qualifications and Experience

 

  • Education:
  • High School Diploma: Five years of relevant experience
  • Bachelor's Degree: Three years of relevant professional experience

 

 

 

 

 

 



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