Order Fulfillment Coordinator

4 days ago


Cape Town, Western Cape, South Africa Sagan Full time

At Sagan, we bridge the gap between global talent and US-based businesses by connecting candidates from vibrant regions with leading American companies. We are seeking a Customer Service and Order Processing Specialist to handle customer inquiries and manage order fulfillment.

As a key member of our team, you will be responsible for ensuring a high level of customer satisfaction by providing excellent service and accurate order processing. Your meticulous nature and ability to multitask in a fast-paced environment make you an ideal candidate for this role.

We estimate the salary for this position to be around $45,000 - $60,000 per year, depending on experience. This is a competitive salary considering the flexible work schedule, Monday to Friday, and the opportunity to work remotely within specified time zones.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat to resolve issues promptly and provide excellent service.
  • Process orders and ensure timely shipment and delivery, updating customer accounts and managing order documentation.
  • Maintain knowledge of products and services to assist customers effectively and provide recommendations when needed.
  • Coordinate with warehouse and logistics teams for order fulfillment and ensure seamless communication.

Qualifications:

  • A high school diploma or equivalent; a college degree is preferred but not required.
  • Experience in customer service and order processing roles, preferably in the e-commerce or retail industry.
  • Familiarity with CRM and order management systems, as well as proficiency in Microsoft Office Suite and relevant software.

About You:

You are a customer-centric individual who thrives on providing excellent service and handling issues with patience and efficiency. As a team player, you contribute positively to the work environment and are adaptable to changing situations. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



  • Cape Town, Western Cape, South Africa Recruitment Solutions Full time

    Recruitment Solutions is currently seeking an Order Fulfillment Manager to join their team in Cape Town.Job DescriptionThis role involves managing and coordinating shipping and receiving procedures, as well as organizing and scheduling shipments and deliveries.RequirementsAt least 3 years of experience in a similar role.Excellent communication and...


  • Cape Town, Western Cape, South Africa Sagan Full time

    Customer Service and Order Processing Specialist Job OverviewWe are seeking an exceptional Customer Service and Order Processing Specialist to join our team at Sagan. As a key member of our global talent network, you will play a vital role in ensuring the highest level of customer satisfaction by providing top-notch service and accurate order...


  • Cape Town, Western Cape, South Africa Sagan Full time

    We are seeking a highly skilled Customer Service and Order Fulfillment Expert to join our team at Sagan. This is a remote opportunity that offers flexibility based on company needs, typically Monday to Friday.In this role, you will be responsible for handling customer inquiries via phone, email, and live chat, ensuring timely order processing and shipment....


  • Cape Town, Western Cape, South Africa Sagan Full time

    Job OverviewWe are seeking a highly skilled Customer Service and Order Fulfillment Associate to join our team at Sagan. As a key member of our customer service department, you will play a vital role in ensuring exceptional customer satisfaction by providing top-notch service and accurate order processing.About the Role:Responsibilities:Respond to customer...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service and Order Fulfillment Specialist to join our team at West Coast Personnel. As an Orders Administrator, you will play a critical role in ensuring seamless customer experiences.Key Responsibilities:Order Processing:Ensure all customer orders are processed accurately and...


  • Cape Town, Western Cape, South Africa Sagan Full time

    Job Title: Order Fulfillment Associate with Excellent Customer Service SkillsLocation: Remote (Ability to work within specified time zones as needed)Work Schedule: Flexible based on company needs, typically Monday to Friday.About the RoleWe are seeking a highly skilled and customer-focused Order Fulfillment Associate to join our team at Sagan. In this role,...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    About the RoleWest Coast Personnel is seeking a highly skilled Orders Administrator to join our team. This is a dynamic role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.The successful candidate will work closely with our warehouse and sales teams to ensure timely order processing...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    We are seeking a skilled Operations Coordinator to join our team in Cape Town. As an Operations Coordinator, you will play a crucial role in supporting the sales and project management teams by overseeing project timelines, coordinating communication between clients, suppliers, and internal teams, and ensuring targets and deadlines are met.This is a...


  • Cape Town, Western Cape, South Africa The HR Company Full time

    Job Summary:We are seeking a skilled Stock Management Coordinator to join our team at The HR Company in Cape Town. As a Stock Management Coordinator, you will be responsible for managing inventory levels, ensuring accurate order fulfillment, and maintaining high standards of housekeeping within the warehouse.Key Responsibilities:Coordinating the receipt and...


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    About the RoleWe are seeking a highly skilled Business Development Sales Coordinator to join our team at Time Personnel.Job DescriptionThe primary responsibility of this role is to process sales orders accurately and efficiently. This involves communicating online with customers to confirm orders, provide updates, and resolve queries.You will assist the...


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    We are seeking a highly skilled and experienced Business Development Sales Coordinator to join our team at Time Personnel. This is a fantastic opportunity for someone who is looking to take their career to the next level and work in a dynamic environment.About the RoleThis role involves providing administrative support to our sales team, ensuring that all...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Description:This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Sales and Logistics Coordinator at West Coast Personnel. The successful candidate will be responsible for ensuring the smooth processing of customer orders, managing logistics with couriers, and maintaining accurate inventory...


  • Cape Town, Western Cape, South Africa Ozow Full time

    Job Title : Executive Coordinator to CEOWe are seeking a highly skilled and organised individual to serve as an Executive Coordinator to our Chief Executive Officer. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys taking ownership of complex tasks.About the Role:Coordinate the CEO's schedule, ensuring seamless...


  • Cape Town, Western Cape, South Africa VHRS Full time

    We are seeking a Travel Experience Coordinator to join our team at VHRS. In this role, you will be responsible for assisting luxury travel advisors daily, maintaining instant contact with clients, and creating personalized experiences for their vacations.About the RoleThis is an exciting opportunity to work in a dynamic, young culture that offers lucrative...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    We are seeking a highly organized and detail-oriented Project Coordinator to join our team at Black Pen Recruitment. The successful candidate will provide administrative support to our sales and project management teams, ensuring the smooth execution of projects from start to finish.Job SummaryThe Project Coordinator will be responsible for managing project...


  • Cape Town, Western Cape, South Africa HR Genie Full time

    Job SummaryWe are seeking an experienced Fleet Controller to join our team at HR Genie. As a key member of our Break Bulk Division, you will be responsible for managing the effective coordination and optimisation of fleet operations.Key ResponsibilitiesManage a subfleet of vehicles, leading drivers and support staff to ensure operational efficiency.Serve as...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    We are seeking a highly organized and detail-oriented Project Administrator to join our team at Black Pen Recruitment in Cape Town. As a key member of the sales and project management teams, you will be responsible for providing administrative support, coordinating communication, and ensuring timely project execution.This is a full-time role that requires...


  • Cape Town, Western Cape, South Africa HR Genie Full time

    Job Title: Sales Operations CoordinatorWe are seeking a highly skilled Sales Operations Coordinator to join our team at HR Genie. The ideal candidate will have 4+ years of experience in Wholesale Internal Sales, with a strong background in customer service, sales, and operations.The estimated salary for this role is $60,000 - $80,000 per annum, depending on...


  • Cape Town, Western Cape, South Africa HR Supreme Full time

    We are looking for a Supply Chain Coordinator to join our team at HR Supreme.This role involves coordinating the supply chain process, from order receipt to delivery. The ideal candidate will have excellent organizational skills and be able to work well under pressure.Key responsibilities include:Receiving and processing ordersPreparing and managing delivery...


  • Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    Job Title: Logistics Operations CoordinatorAbout O'Brien Recruitment:We are a fast-growing e-commerce company seeking an experienced Logistics Operations Coordinator to join our team in Cape Town.Estimated Salary: R250,000 - R300,000 per annumJob Description:Key Responsibilities:Administrative Support: Provide administrative and coordination assistance to...