Logistics Operations Coordinator
3 weeks ago
About O'Brien Recruitment:
We are a fast-growing e-commerce company seeking an experienced Logistics Operations Coordinator to join our team in Cape Town.
Estimated Salary: R250,000 - R300,000 per annum
Job Description:
Key Responsibilities:- Administrative Support: Provide administrative and coordination assistance to ensure seamless day-to-day operations.
- Customer Service: Collaborate with the customer service and buying teams to resolve customer inquiries, complaints, and supplier delivery issues.
- Order Management: Ensure timely delivery of customer orders, maintaining open communication with customers regarding order status and any changes.
- Inbound Queries: Manage all inbound queries assigned, responding promptly and effectively.
- Purchase Orders: Process purchase orders efficiently, tracking them and managing supplier deliveries to guarantee stock availability.
- Inventory Transfers: Oversee inventory transfers, addressing stock availability and delivery issues, and collaborating with distribution centers for timely orders.
Requirements:
- Education and Experience: Matric certificate required; at least 1 year of relevant industry experience preferred.
- Skills and Attributes: Strong organizational skills, attention to detail, excellent written and verbal communication skills, ability to engage with internal and external stakeholders, adaptability, and willingness to learn new systems.
- Qualifications: Proficiency in MS Office is essential.
Work Environment:
- We foster a fun yet hard-working atmosphere, encouraging ownership, collaboration, and innovation.
- We value action over ego and emphasize execution, striving for excellence in all aspects of our work.
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