Commercial Vehicle Warranty Coordinator

2 months ago


Pretoria, Gauteng, South Africa Select Motor Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Warranty Administrator to join our team at Select Motor Recruitment. As a key member of our team, you will be responsible for ensuring the smooth operation of our warranty administration process.

Key Responsibilities
  • Document Management: Ensure that all documents related to warranty claims are accurate, well-maintained, and easily accessible.
  • Company Announcements and Recalls: Stay up-to-date with company announcements and factory recalls, and ensure that all relevant information is communicated to stakeholders.
  • Customer and Service Records: Organize and maintain accurate and up-to-date customer and service records, ensuring that all information is easily accessible and compliant with regulatory requirements.
  • Client Relationships: Develop and maintain strong relationships with clients, ensuring that their needs are met and exceeded.
  • Liaison with Manufacturers: Establish and maintain effective relationships with manufacturers, ensuring that all warranty claims are processed efficiently and effectively.
  • Negotiation and Deal-Making: Negotiate deals on behalf of customers and the organization, ensuring that all agreements are fair and compliant with regulatory requirements.
Requirements
  • Matriculation: A Matric (Grade 12) qualification is required.
  • Experience: A minimum of experience as a Commercial Vehicle Warranty Administrator is required.
  • Computer Literacy: Proficiency in computer software and systems is essential.
  • Mathematical and Business Skills: Strong mathematical skills and business acumen are required.
  • Interpersonal Skills: Excellent interpersonal skills are essential for building and maintaining strong relationships with clients and stakeholders.
  • Knowledge of Commercial Vehicles and Parts: A thorough understanding of commercial vehicles and parts is required.


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