IT Commercial Support Services Specialist

2 months ago


Pretoria, Gauteng, South Africa HR Genie Full time
About the Role

As a key member of the HR Genie team, we are seeking an experienced IT Commercial Support Services Specialist to join our organization on a contract basis. This role will be responsible for ensuring the appropriate digital infrastructure, systems, processes, policies, and resources are in place to meet the short- and long-term technology demands of the company.

Key Responsibilities:

  • Manage the daily ICT Commercial activities of the operation in a responsible manner.
  • Develop and implement strategies to ensure the company's digital infrastructure is aligned with industry best practices and applicable legislation.
  • Oversee the management of cloud architecture, data centre architecture, server systems, network architecture, and network security.
  • Ensure the integration of ICT systems and the implementation of project management tools, methods, and techniques.
  • Collaborate with ICT outsourcing partners to ensure seamless service delivery.
  • Develop and maintain knowledge of the ICT landscape within the region, including vendors and service providers.
  • Ensure the company's ICT systems are secure and compliant with industry standards.

Requirements:

  • Relevant tertiary qualification (Diploma/Degree) in a related field.
  • Minimum of 5 years of relevant experience in the ICT environment, with a 3-year proven track record in a senior supervisory level.
  • ITIL certification or previous working knowledge of ITIL processes.
  • Sound technical understanding of cloud architecture, data centre architecture, server systems, network architecture, and network security.
  • Experience working with ICT outsourcing partners and knowledge of the ICT landscape within the region.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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