Store Manager

4 days ago


East London, Eastern Cape, South Africa B&M Retail Limited Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at B&M Retail Limited. As a Store Manager, you will be responsible for leading a team of retail professionals and overseeing the day-to-day operations of our store.

Key Responsibilities
  • Lead and Develop Your Team: As a Store Manager, you will be responsible for leading and developing a team of retail professionals to achieve sales growth and excellent customer service.
  • Operational Excellence: You will be responsible for ensuring that all store operations are running smoothly, including stock management, inventory control, and visual merchandising.
  • Commercial Acumen: You will be responsible for driving sales growth and achieving commercial targets, including managing budgets and forecasting sales.
  • Customer Focus: You will be responsible for ensuring that all customers receive an excellent shopping experience, including providing excellent customer service and resolving customer complaints.
Requirements
  • Experience: You will have a minimum of 2 years' experience in a retail management role, with a proven track record of achieving sales growth and excellent customer service.
  • Leadership Skills: You will have excellent leadership skills, including the ability to lead and develop a team of retail professionals.
  • Commercial Acumen: You will have a strong understanding of commercial principles, including budgeting, forecasting, and sales analysis.
  • Customer Focus: You will have a strong customer focus, including the ability to provide excellent customer service and resolve customer complaints.
What We Offer
  • Competitive Salary and Bonus Package: We offer a competitive salary and bonus package, including a performance-related bonus scheme.
  • Clear Career Progression: We offer clear career progression opportunities, including the potential to move into senior management roles.
  • Training and Development: We offer extensive training and development opportunities, including on-the-job training and internal development programs.
  • Store Discounts: We offer a 10% store discount across all B&M stores, including Heron.
  • Annual Leave: We offer up to 33 days of annual leave, including bank holidays.
  • Pension Plan: We offer a contributable pension scheme.
  • Exclusive Benefits: We offer exclusive colleague benefits, including discounts for retailers, hospitality, and more.

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