Retail Operations Manager

6 days ago


East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

Position Overview

Abantu Staffing Solutions is currently seeking a dedicated Store Manager within the Hardware sector. The successful candidate will be responsible for overseeing the operations of a retail outlet.

Essential Qualifications

  • Completed Grade 12/Matric.
  • Relevant higher education in Business, Retail Management, or a related discipline.
  • Demonstrated experience in a managerial capacity within a retail or hardware environment.
  • Proficient in leading teams and conducting performance evaluations.
  • Strong understanding of business principles, sales techniques, and financial oversight.
  • Ability to provide exceptional customer service and effectively address customer concerns.
  • Skilled in managing inventory and stock levels.
  • Knowledge of radio frequency systems for tracking inventory.
  • Comprehensive understanding of hardware products and market trends.

Key Responsibilities

  • Manage daily store functions, including inventory oversight and staff management.
  • Guide and develop store personnel, offering support and conducting performance assessments.
  • Enhance sales and profitability through strategic business initiatives.
  • Maintain high standards of customer service and promptly resolve any issues.
  • Oversee inventory management to align with customer needs and prevent shortages.
  • Stay informed about product knowledge to assist customers effectively.
  • Ensure adherence to health, safety, and company regulations.

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