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Inbound Customer Care Professional

1 week ago

Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

Job Summary

We are seeking an Inbound Customer Care Professional to join our team in Cape Town, South Africa. As a Customer Service Representative – Nights, you will be responsible for providing exceptional customer experiences while working on site.

Your Key Responsibilities

  1. You will answer incoming communications from customers in a timely and professional manner.
  2. You will conduct research to provide accurate answers for customers to resolve their issues.

Requirements and Qualifications

  • 6 months or more of customer services experience.
  • High school diploma or equivalent.
  • Ability to recognize, apply and explain product or service knowledge.

Benefits

  • A supportive environment that fosters career growth and development.
  • An inclusive culture that values diversity and promotes inclusivity.
  • A global team of curious lifelong learners guided by our company values.
  • A healthy benefits package based on your position.