Customer Success Representative with IT Background
5 days ago
About the Role
This is a full-time position, with after-hours standby required. May require travel for on-site training or support. Estimated salary: R 17,550 per month (+/- R 878 per week).
Key Responsibilities
- Responsible for regular communication with the client as well as other support staff.
- Collaborate with development teams to address and resolve software bugs and performance issues.
Requirements
- Tertiary Qualification in Information Technology, or equivalent work experience.
- Proven experience in a technical support role.
- Proficiency in SQL and experience with database management.
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