Customer Service Expert

1 month ago


Cape Town, Western Cape, South Africa InTouch CPT (Global Telesales (Pty) Ltd. ) Full time

Job Summary: We are seeking a highly skilled Customer Service Consultant to join our team at InTouch CPT (Global Telesales (Pty) Ltd.). As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective call handling, quality assurance, and continuous improvement.

Key Responsibilities:

  • Processing flight reservations, re-bookings, and re-routings
  • Meeting quality standards and contributing to business productivity
  • Adapting to rotational shifts and public holidays

Requirements:

  • 1-2 years of customer service experience
  • Fluency in English and French
  • Valid asylum seeker or refugee status document

Additional Skills:

  • Proven customer service and sales skills
  • Computer knowledge
  • Adaptability to rotating shifts and public holidays


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job Title: Customer Service Representative - Insurance Expert">About the Role:We are seeking an experienced Customer Service Representative to join our team at EXL Service. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and resolving complex insurance-related queries.Key Responsibilities:


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    **Job Description:** Customer Service ExpertAre you a customer-focused individual with excellent communication skills? Do you have experience in customer service or front of house? We are seeking a highly motivated and organized Customer Service Expert to join our team at Time Personnel.The ideal candidate will have a minimum of 2 years experience in...


  • Cape Town, Western Cape, South Africa TTEC Full time

    We are seeking a Customer Service Expert to join our team in Cape Town, South Africa. This is an exciting opportunity to work for TTEC, a global leader in customer experience solutions.About the RoleAs a Customer Service Expert, you will be responsible for delivering exceptional customer experiences through various communication channels. You will work...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    We are seeking a skilled Customer Service Expert to provide exceptional support to our clients. The ideal candidate will have a proven track record in customer service, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.The successful candidate will be responsible for responding to inquiries,...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at EXL Service. In this role, you will be responsible for providing exceptional customer service to our clients, addressing their needs and resolving any issues that may arise.About the RoleThe ideal candidate will have a minimum of 1 year of...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking a skilled Retail Sales Associate to join our team at Service Solutions' Hermanus branch.Estimated Salary: R 15,000 - R 20,000 per month (dependent on experience)Company OverviewWe are a leading international brand and market leader in the retail industry, committed to providing exceptional customer service and experiences.Job DescriptionAs a...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    At EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    About UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...


  • Cape Town, Western Cape, South Africa Merchants Full time

    Customer Service ExpertMaintain a high level of customer satisfaction by providing exceptional service and support to international clients. If you possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment, this may be the ideal opportunity for you.


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job DescriptionThe ideal candidate will possess a strong understanding of customer needs and be able to address complex benefit questions, resolve issues, and educate Members. Key responsibilities include recording details of inquiries, comments or complaints, transactions or interactions, and taking action accordingly. When necessary, the representative...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    We are seeking a highly skilled Dutch Customer Service Expert to join our team at Jai Search Consultancy. As a key member of our customer service department, you will be responsible for providing exceptional support to clients via Live Chat, Email, and Phone queries in Dutch.The ideal candidate will have excellent communication skills, both written and...


  • Cape Town, Western Cape, South Africa Mukuru Full time

    Unlock a World of OpportunitiesWelcome to Mukuru, where every day is an exciting journey towards providing exceptional customer service. As a Wallet Support Consultant, you'll be the key to unlocking customer satisfaction and driving business growth.In this role, you'll have the opportunity to:Deliver World-Class ServiceSolve Customer Queries with EaseBecome...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...


  • Cape Town, Western Cape, South Africa Sagan Full time

    We are seeking a highly skilled Customer Service and Order Fulfillment Expert to join our team at Sagan. This is a remote opportunity that offers flexibility based on company needs, typically Monday to Friday.In this role, you will be responsible for handling customer inquiries via phone, email, and live chat, ensuring timely order processing and shipment....


  • Cape Town, Western Cape, South Africa EXL Service Full time

    **Job Summary:**EXL Service is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our insurance support team, you will play a vital role in delivering exceptional customer experiences.**Key Responsibilities:Foster strong relationships with customers through effective communication and issue resolution.Analyze and...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    About Customer Service Adviser RoleWe are seeking a highly skilled Customer Service Adviser with webchat and voice experience to join our global team at Customer Experience People SA Ltd.Key Responsibilities:Provide high-quality responses to customers, maintaining performance standards and handling high volumes of calls/chats/emails.Proactively identify...

  • UAV Service Expert

    1 month ago


    Cape Town, Western Cape, South Africa Farm Manager SA Full time

    Job DescriptionWe are seeking a highly skilled UAV Service Expert to join our team at Farm Manager SA. As a key member of our team, you will be responsible for executing and overseeing the drone service and repair strategy in Gauteng, working closely with agricultural drone customers and contractors.Key Responsibilities:Develop and maintain service and...


  • Cape Town, Western Cape, South Africa DigiCert, Inc. Full time

    Job Title: Customer Experience ExpertWe are seeking a highly skilled Customer Experience Expert to join our team in Cape Town, Western Cape.