Salesforce System Analyst

2 weeks ago


Cape Town, Western Cape, South Africa Old Mutual Full time

Job Summary

The Salesforce System Analyst will play a key role in ensuring the smooth operation of our Salesforce system, working closely with the business and technical teams to identify and resolve technical issues. This is an exciting opportunity for a skilled and experienced professional to join our team and contribute to the success of our organization.

Key Responsibilities

  • Develop and maintain a deep understanding of our Salesforce system, including its technical capabilities and business processes.
  • Work with the business and technical teams to identify and resolve technical issues, ensuring minimal disruption to our operations.
  • Collaborate with developers, business analysts, and project managers to ensure technical compatibility and user satisfaction.
  • Document and communicate technical requirements and solutions to stakeholders.
  • Conduct regular testing and quality assurance to ensure the Salesforce system meets our business needs.

Requirements

  • Minimum 5+ years of experience in a Salesforce environment, preferably in the financial services or banking sector.
  • Certification in Salesforce Administration.
  • Strong knowledge of development tools, programming languages, and computer hardware.
  • Experience with data visualization tools.
  • Good understanding of the Software Development Life Cycle (SDLC).

What We Offer

As a Salesforce System Analyst at Old Mutual, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization.



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