Career Advancement Opportunity in Contact Centre Support

1 day ago


Cape Town, Western Cape, South Africa WNS Global Services Full time

This is an excellent opportunity to enhance your career prospects in the financial industry. As a contact centre support professional, you will be responsible for providing exceptional customer service and ensuring that customers receive timely and effective solutions to their queries.

We are seeking candidates who possess excellent communication and problem-solving skills, with a strong commitment to delivering high-quality results. If you have a passion for working in a dynamic and fast-paced environment, we encourage you to apply for this role.

The salary for this position is R150,000 per annum, commensurate with experience and qualifications.

About Us

WNS Global Services is a leading business process management company that provides outsourcing services to clients across various industries. We are committed to delivering exceptional results and fostering a culture of innovation and excellence.

Requirements

  • Candidate must be unemployed and have a Matric Certificate (or equivalent) and a tertiary qualification on NQF 4 level as minimum.
  • Candidate must be prepared to commit to a 12-month program, with 16 hours of classroom training and 10 hours of self-learning per month.
  • Candidate must have access to a computer or smartphone and reliable internet connectivity.
  • Candidate must have a basic understanding of the contact centre environment and the financial industry.

Benefits

  • Candidate will receive a certificate of completion towards Generic Management Modules.
  • Candidate will have the opportunity to enter into the financial industry by completing the RE5 exam.


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