Junior Duty Manager

3 weeks ago


Cape Town, South Africa South Beach Boutique Hotel Full time

Junior Duty Manager wanted...

South Beach Hotel, a boutique hotel situated in Camps Bay, offers award winning 5-star luxury accommodation and we are looking for a dynamic and customer-focused Junior Duty Manager to join our team.

This individual will play a crucial role in ensuring our guests receive exceptional service and have a memorable stay.

**Main Duties / Responsibilities but limited to**:

- Meet & Greet of guests
- Provide quotation for reservations
- Arrange airport transfers
- Ensuring that guest and staff satisfaction is maintained
- Be the point of contact for guests and anticipate and cater for their needs
- Assist guests with concierge duties, travel arrangements, restaurant reservations, tourist attractions
- Ensure the pool area is attended to
- Arrivals & departure procedures
- Deal with guest complaints or escalate if & when required

**Profile**:

- Previous experience in a similar role within a luxury hotel environment
- Interpersonal skills and is able to work great in a team
- Strong English verbal and written communication skills
- Great problem solving abilities
- Ability to work flexible hours, including weekends and holidays
- Well groomed
- Excellent verbal & written skills
- Warm & engaging personality

If you have a passion for hospitality and a commitment to excellence, we invite you to join our team and contribute to the exceptional experience we offer our guests.

Pay: R14 000,00 - R16 000,00 per month


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