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Customer Service Ambassador

1 week ago

Randburg, Gauteng, South Africa Midvaal Recruitment Full time

Job Overview:

Midvaal Recruitment is seeking a skilled Customer Service Ambassador to join our team in Gauteng, Johannesburg. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences and achieving sales targets.

Sales Performance:

  • Achieve daily sales targets through effective customer engagement and product knowledge.
  • Closely monitor sales performance against individual budgets and provide feedback to the manager on a regular basis.

Customer Service Excellence:

  • Promptly acknowledge every customer within 30 seconds to ensure excellent customer service.
  • Effectively communicate with customers to establish their needs and demonstrate product benefits.
  • Resolve customer queries efficiently and professionally.

Daily Operations:

  • Maintain a clean and organized store environment, adhering to company standards.
  • Assist the manager with opening and closing procedures.

Training and Development:

  • Attend quarterly training sessions to enhance product knowledge and sales skills.
  • Regularly review progress with the manager and set goals for improvement.

Requirements:

  • Grade 12 or equivalent qualification.
  • Ability to work flexible shifts, including weekends and public holidays.