Service Advisor

1 week ago


Randburg, Gauteng, South Africa Clicks Group Limited Full time
Service Advisor - Clicks Blueberry Square (Honeydew)

Listing reference: click_016499

Listing status: Online

Apply by: 18 April 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

  1. To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
  2. To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
  3. To ensure shop assistant/cashiers are trained, competent, motivated, and directed to fulfill their duties whilst delivering service excellence at all times.
  4. To ensure sufficient staffing of the shop assistant/cashiers in line with the work schedule, company policies, and labour legislation.
  5. To timeously and efficiently resolve all customer queries in line with the Company's policies.
  6. To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
  7. To effectively manage stock by enforcing security measures, cash controls, returns policies, and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
  8. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  9. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
  10. To maintain updated knowledge on products, ranges, promotions, and events in order to provide the correct information to customers at all times.

Knowledge:

  1. Understanding and application of financial management principles.
  2. Retail/FMCG background and understanding of merchandising and promotions principles.
  3. Knowledge of stock, cost, risk, and compliance management procedures.
  4. Knowledge of customer service excellence.
  5. Knowledge of labour legislation and IR practices.
  6. Knowledge of competency-based interviewing.

Skills:

  1. Results and target driven.
  2. Sound managerial skills.
  3. Planning and organising skills.
  4. Problem-solving skills.
  5. Strong customer orientation.
  6. Leading and Supervising.
  7. Relating and Networking.
  8. Delivering Results and Meeting Customer Expectations.
  9. Following instructions and procedures.
  10. Working with people.
  11. Analysing.
  12. Coping with Pressures and Setbacks.

Education:

  1. Grade 12.
  2. Maths 50% and English 50% at Grade 12 level.
#J-18808-Ljbffr
  • Service Advisor

    6 hours ago


    Randburg, Gauteng, South Africa Sydsen Group Ltd Full time

    Service Advisor – Commercial Vehicle Workshop (Trucks) | MidrandAre you passionate about trucks and customer service? We are looking for an experienced Service Advisor to join a dynamic Commercial Vehicle Workshop in MidrandKey Responsibilities:Customer Interaction – Act as the primary point of contact for truck owners and fleet managers, providing...


  • Randburg, Gauteng, South Africa Clicks Group Limited Full time

    Position SummaryWe are seeking a Service Advisor to join our team at the Clicks Group Limited. As a Service Advisor, you will be responsible for ensuring service excellence at the point of sale. This includes directing and controlling all operational activities in a timely and efficient manner.Key ObjectivesTo ensure service excellence at the point of sale...


  • Randburg, Gauteng, South Africa Liberty Group Limited Full time

    As a Sales and Service Advisor at Liberty Group Limited, you will play a critical role in delivering excellent customer service and driving sales growth.You will be responsible for executing activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.To be successful in...


  • Randburg, Gauteng, South Africa OneCart Full time

    About the PositionWe are looking for a highly skilled Sales and Service Advisor to join our team at OneCart. As a Sales and Service Advisor, you will be responsible for creating personalized shopping experiences for our clients, exceeding their expectations, and building strong relationships.This role involves providing expert advice, guidance, and product...


  • Randburg, Gauteng, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    We're on the hunt for a talented Financial Services Advisor to join our team!About the RoleAs a Financial Services Advisor, you'll be working closely with customers to understand their financial needs and goals, providing expert advice and guidance on our range of financial products and services.You'll be responsible for building and maintaining strong...


  • Randburg, Gauteng, South Africa Rory Mackie & Associates Full time

    We are looking for a skilled Financial Services Advisor to join our team at Rory Mackie & Associates.ResponsibilitiesThe ideal candidate will have a minimum of 3-5 years relevant industry experience and a business-focused degree. They will be responsible for:Managing Linked Products, Local Unit Trusts, and Offshore Funds.Navigating our clients' system with...

  • Service Advisor

    1 week ago


    Randburg, Gauteng, South Africa Hyundai Automotive South Africa Full time

    The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:Maximize service sales by using professional sales techniques.Ensure the security of cash taken.Create customer confidence in the brand by ensuring professional and knowledgeable performance.Ensure the highest level of...

  • Service Advisor

    1 week ago


    Randburg, Gauteng, South Africa Hyundai Automotive South Africa Full time

    ResponsibilitiesThe Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:Maximize service sales by using professional sales techniques.Ensure the security of cash taken.Create customer confidence in the brand by ensuring professional and knowledgeable performance.Ensure the...

  • Sales advisor

    2 weeks ago


    Randburg, Gauteng, South Africa Liberty Standard Bank Group 2 Full time

    Liberty, SA's leading long term insurer is seeking a dynamic entrepreneurial minded Financial Advisor for their Randburg offices. Background Founded in 1957 and now nearly 60 years later, with a presence in 16 African countries, Liberty has grown from being a South African life insurer to a pan-African financial services company, offering asset management,...


  • Randburg, Gauteng, South Africa Rory Mackie & Associates Full time

    The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients' products, processes, transactions, web services as well as general queries regarding their client's investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They...


  • Randburg, Gauteng, South Africa City of Johannesburg Full time

    About the RoleThe City of Johannesburg is seeking an experienced Senior Advisor Projects to join its team. As a Senior Advisor, you will provide executive-level support in coordinating and implementing strategy initiatives.You will lead the formulation and review of strategy initiatives, steer business direction, and identify projects and investment...

  • Financial Advisor

    1 day ago


    Randburg, Gauteng, South Africa Msecto Full time

    MSECTO Johannesburg, Gauteng, South AfricaJoin Our Winning Team of Financial Advisors at Msecto, a Liberty's Eastgate FranchiseAre you a results-driven financial advisor ready to elevate your career?Liberty's Eastgate Mall franchise offers you a platform to grow professionally and financially while helping clients achieve their financial dreams.Why Choose...


  • Randburg, Gauteng, South Africa Ttt Financial Group Full time

    Our Financial Advisors at Ttt Financial Group enjoy helping individuals and families achieve their financial aspirations. If you have a passion for delivering top-notch financial guidance, we want to hear from you!Role OverviewThis is a dynamic, full-time hybrid role for an ambitious Financial Advisor. Based in the Johannesburg Metropolitan Area, it offers...


  • Randburg, Gauteng, South Africa Kaon Advisory Services Full time

    Join Our Team as an Executive Financial AdvisorKaon Advisory Services is seeking an experienced Executive Financial Advisor to join our team in Bryanston, Johannesburg. This full-time hybrid role offers the flexibility of both in-office and remote work arrangements.About UsAt Kaon Advisory Services, we are dedicated to providing personalized financial...


  • Randburg, Gauteng, South Africa Vp Wealth Management & Advisory Full time

    Join Our Team:Vp Wealth Management & Advisory is seeking a talented Financial Advisor to join our dynamic team. As a Financial Advisor, you will play a critical role in helping clients achieve their financial goals and aspirations.Your Key Responsibilities:Develop and implement financial plans that cater to each client's unique needs and goals.Proactively...


  • Randburg, Gauteng, South Africa Hexagon Mining, Inc. Full time

    This role can be based in Johannesburg, Accra, or Morocco. It is hybrid in each respective location.The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure,...


  • Randburg, Gauteng, South Africa Isilumko Staffing Full time

    An Investment Product Advisor is needed to join Isilumko Staffing's JHB team on a 6-month contract.About the JobEducate clients on various investment products and services.Assist clients in making informed investment decisions.Maintain accurate records of client interactions and transactions.Key Performance AreasAct as primary contact for Traders and...

  • Sales Advisor

    1 day ago


    Randburg, Gauteng, South Africa H&M Group Full time

    As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience.You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products.YOU WILL:Share your fashion and product knowledge to help customers make informed choices.Collaborate with your team to deliver...


  • Randburg, Gauteng, South Africa Hedz Recruitment Full time

    Job title: Senior Legal Advisor - CommercialJob Location: Gauteng, JohannesburgDeadline: April 07, 2025Deal managementAnalyse the commercial aspects of the transaction.Draft, vet, and negotiate a range of commercial agreements e.g. term sheets, loan agreements, sale of shares, sale of business, security documents, etc. in line with NEF's funding terms and...

  • Financial Advisor

    1 day ago


    Randburg, Gauteng, South Africa Vp Wealth Management & Advisory Full time

    Join Our Team as a Financial Advisor – Unlock Your PotentialAre you a results-driven sales professional with a passion for helping clients secure their financial future? Do you thrive in a dynamic environment where your expertise and ambition are rewarded? If so, we want to hear from youWho We AreWe are VP Wealth Management and Advisory, a leading...