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Auto Service Coordinator

1 week ago


Somerset West, Western Cape, South Africa Clever Heads Personnel Full time

Clever Heads Personnel seeks a skilled Auto Service Coordinator to manage vehicle services and repairs.

Key Responsibilities:
  • Manage queries about vehicle services, including bookings, job cards, and payments.
  • Calculate quotes for repairs and oversee workflow and schedule.
  • Liaise with technicians to ensure timely repairs and maintain accurate administration and documentation.
  • Explain services and repair options to customers and advise them of service changes when required.
Requirements:
  • Completed matric or equivalent qualification.
  • Experience in an auto service centre is essential.
  • Knowledge of diesel/petrol engine vehicles and valid driver's licence are required.
  • Reliable transport and ability to work well with team members are necessary.
  • Excellent telephone etiquette and organisational skills are essential.

The ideal candidate will have strong customer service skills, be able to work without supervision, and possess a presentable and neat appearance. Proficiency in MS Office and Pastel, with training provided, is also required. English and Afrikaans language skills are necessary for effective communication with customers.