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Auto Service Coordinator
1 week ago
Clever Heads Personnel seeks a skilled Auto Service Coordinator to manage vehicle services and repairs.
Key Responsibilities:- Manage queries about vehicle services, including bookings, job cards, and payments.
- Calculate quotes for repairs and oversee workflow and schedule.
- Liaise with technicians to ensure timely repairs and maintain accurate administration and documentation.
- Explain services and repair options to customers and advise them of service changes when required.
- Completed matric or equivalent qualification.
- Experience in an auto service centre is essential.
- Knowledge of diesel/petrol engine vehicles and valid driver's licence are required.
- Reliable transport and ability to work well with team members are necessary.
- Excellent telephone etiquette and organisational skills are essential.
The ideal candidate will have strong customer service skills, be able to work without supervision, and possess a presentable and neat appearance. Proficiency in MS Office and Pastel, with training provided, is also required. English and Afrikaans language skills are necessary for effective communication with customers.
