High-Performance Services Executive
7 days ago
A dynamic Senior Services Coordinator position has arisen within our organization. We seek an experienced professional to lead our service delivery operations, drive exceptional customer satisfaction, and optimize business outcomes through streamlined processes.
Key Responsibilities- Leads a team focused on teamwork and prompt issue resolution.
- Coordinates with subcontractors to ensure customer expectations are met while minimizing costs.
- Sustains collaborative relationships with Asset Management Companies.
- Oversight of after-sales services functions.
- Reports directly to the Customer Liaison leader.
- Encourages a high-performance services team culture that aligns with organizational goals.
- Responsible for developing and maintaining team skills (admin staff and technicians).
- Reviews, verifies, and approves department expenses, including overtime, travel, and credit card expenses, to ensure alignment with Company Policy, SA Labour Law, or employment agreements.
- Monitors and addresses service ticket inconsistencies and recall procedures.
- Addresses customer feedback promptly to maintain high satisfaction levels.
- Organizes and manages the staff's weekend standby rotations.
- Reviews, validates, and approves subcontractor documentation, ensuring full compliance with company health and safety policies and contractual terms.
- Manages national ticketing and service performance of the service team.
- Personally oversees regional operations: ticket management, technician scheduling, documentation completion, and ticket closure.
- Processes and closes in-house tickets efficiently to meet month-end deadlines.
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Head of Performance Marketing
4 days ago
Somerset West, Western Cape, South Africa Old School Brand Full timeDirect message the job poster from Old School BrandSeeking top talent to build Africa's largest supporters & leisurewear brand Hiring superstars where passion meets performance. Let's connectWe're Hiring: Head of Performance Marketing at Old SchoolAre you a data-driven marketing strategist with a passion for growth, optimisation, and high-impact digital...
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Performance Marketing Director
4 days ago
Somerset West, Western Cape, South Africa Old School Brand Full timeJob DescriptionThe ideal candidate will have 5+ years of experience in performance marketing, paid media, or e-commerce growth, with a proven ability to scale paid campaigns and drive revenue.You will work closely with the CMO & Co-founder to develop and execute a comprehensive digital strategy that drives measurable success.We're looking for someone who is...
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Support Services Manager
7 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeWe require a highly skilled Support Services Manager to provide exceptional organizational support to our Directors in Somerset West.Key Performance Areas:Manage the Director's schedule, appointments, and travel arrangementsCompile daily bank account activity reportsKeep track of property transfers, correspondence with attorneys, and municipal account...
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Sales and Relationship Executive
2 days ago
Somerset West, Western Cape, South Africa Datafin IT Recruitment Full timeRole DescriptionWe are looking for a talented Technical Account Manager to join our team at Datafin IT Recruitment. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with existing clients, identifying new business opportunities, and driving revenue growth through strategic account planning and...
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Executive Assistant
7 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeWe require a highly skilled Executive Assistant - Somerset West to provide exceptional organizational support to our Directors.Key Performance Areas:Manage the Director's schedule, appointments, and travel arrangementsCompile daily bank account activity reportsKeep track of property transfers, correspondence with attorneys, and municipal account...
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Business Development Executive Somerset West
2 days ago
Somerset West, Western Cape, South Africa JSM Business Services and Recruitment Full timeWe are seeking a highly skilled Enterprise Sales Consultant to join our team at JSM Business Services. As a key member of our business consulting team, you will be responsible for driving business growth through strategic partnerships and collaborations.Job DescriptionThe role of the Enterprise Sales Consultant involves developing effective sales and...
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Executive Office Professional
6 days ago
Somerset West, Western Cape, South Africa Shift Pursuit Full timeThe Executive Office Professional will provide high-level administrative support to our leadership team, ensuring seamless day-to-day operations and strategic planning.Key Responsibilities:Providing exceptional administrative support, including calendar management, travel arrangements, and meeting coordinationAssisting with company secretarial duties, such...
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Automotive Sales Executive
2 days ago
Somerset West, Western Cape, South Africa AUTO24 ta AUTO24 Full timeAutomotive Sales ExecutivesAuto24 is one of the main platforms for buying and selling used vehicles in Africa. As a dynamic technology company, we are revolutionizing the automotive industry with our trusted brands, meeting the needs of African used car consumers today. Join us to grow personally and shape the future of African automotive tradeSince our...
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Customer Service Operations Director
7 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeAbout the RoleThis exciting opportunity requires a seasoned Senior Services Coordinator to oversee service delivery operations. The successful candidate will be responsible for managing a team to achieve high-performance standards, ensuring seamless customer experiences, and meeting business objectives.Key ResponsibilitiesLead a team to promote collaboration...
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Service Delivery Team Lead
7 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeJob SummaryA distinguished Senior Services Coordinator is required to spearhead our service delivery operations. This individual will lead a high-performing team, providing exceptional customer experiences, and driving business results through efficient systems and processes.Main Job AccountabilitiesLead a cohesive team focused on resolving issues promptly...
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Senior Services Coordinator Manager
7 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeJob DescriptionWe are seeking a highly skilled Senior Services Coordinator to join our team. As a key member of our service delivery team, you will be responsible for ensuring a high-quality customer experience and efficient system for service and maintenance.Main ResponsibilitiesPromote teamwork within the department and cross-functionally to resolve issues...
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Food Service Operations Director
3 days ago
Somerset West, Western Cape, South Africa Feedem Group Full timeWe are seeking an experienced Food Service Operations Director to join our team. The successful candidate will be responsible for guiding the kitchen staff to perform efficiently, establishing standard menu options and recipes, ordering food and supplies necessary to make these dishes, and overseeing kitchen and line staff.Our company, Feedem Group, is a...
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Senior Customer Service Manager
1 hour ago
Somerset West, Western Cape, South Africa Status Staffing Full timeJob DescriptionStatus Staffing is seeking an experienced Critical Role Player to lead our Commercial Refrigeration Solutions team. In this challenging position, you will oversee customer after-sales services and drive performance excellence within your team.About the RoleDefine performance KPIs for the team and track progressAdminister, finalize, and approve...
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Customer Service Operations Manager
1 hour ago
Somerset West, Western Cape, South Africa Helderberg Personnel CC Full timeThe ideal candidate for this role will have a strategic approach to customer service, with experience in analyzing data to stimulate additional revenue streams and driving business growth. Key Responsibilities:Customer After Sales Services: Ensure timely and effective resolution of customer inquiries and concerns.Team Leadership: Establish and lead a...
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Sales and Marketing Strategist
2 days ago
Somerset West, Western Cape, South Africa JSM Business Services and Recruitment Full timeJSM Business Services is excited to partner with a leading business consulting firm in Cape Town specializing in MS365 business tools and A.I. implementation. We're seeking a motivated and skilled Business Development Executive to join our team and drive business growth.Role and ResponsibilitiesAs a Business Development Executive, your primary responsibility...
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Client Service Manager
3 weeks ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeRequirements: Minimum qualification Grade 12. Relevant tertiary qualification will be advantage. Minimum of 5 Years experience in a customer-service environment. Minimum of 3 Years experience in a supervisory/management role. Computer literate (Excel, Microsoft Word, Outlook, Power Point) Experience with Sage Evolution will be an advantage. Willingness to...
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Dementia Care Nurse
7 days ago
Somerset West, Western Cape, South Africa Pinnacle Recruitment Services Full timePinnacle Recruitment Services is committed to providing exceptional care to our residents in Somerset West, Cape Town.We are seeking an outstanding Enrolled Nurse to join our team, contributing to our mission of delivering high-quality care and support.Key RequirementsAdvanced diploma in Enrolled Nursing or equivalent qualificationAt least 2 years'...
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Executive Financial Manager
6 days ago
Somerset West, Western Cape, South Africa Staff Solutions Full timeOpportunity AvailableOur leading client in the Manufacturing Sector is looking to employ an Executive Financial Manager to join their dynamic team in Somerset West.Duties & ResponsibilitiesGeneral:Month end financial results and preparation of disclosure information including projectsEnsure accurate financial recording and execution of customer order related...
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Business Development Executive
7 days ago
Somerset West, Western Cape, South Africa Premier Africa Advisory Pty Ltd Full timeJob Summary:Premier Africa Advisory Pty Ltd is seeking a highly skilled Business Development Executive to join their team. The ideal candidate will be responsible for marketing, management, and administration.Key Responsibilities:Represent the company at conferences and meetings to explain service offerings to potential clients.Handle emails from potential...
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Executive Sales Director
1 hour ago
Somerset West, Western Cape, South Africa Helderberg Personnel CC Full timeJob Overview">As a key member of Helderberg Personnel CC, the Sales Manager will play a pivotal role in driving sales growth and expanding our presence in the food and fruit industry. This is an exceptional opportunity for a seasoned professional to leverage their expertise and strategic thinking to achieve impressive results.The ideal candidate will be a...