Auto Service Coordinator

4 days ago


Somerset West, Western Cape, South Africa Clever Heads Personnel Full time

Job Overview:

Clever Heads Personnel is seeking a highly organized and customer-focused individual to join our team as an Auto Service Coordinator. In this role, you will be responsible for providing exceptional service to customers, managing queries about vehicle services, and ensuring timely repairs.

Main Responsibilities:

  1. Manage customer inquiries regarding vehicle services, including bookings, job cards, and payments.
  2. Calculate accurate quotes for repairs and provide clear explanations to customers.
  3. Coordinate vehicle drop-offs and pick-ups as requested by customers.
  4. Liaise with technicians to ensure timely completion of repairs.
  5. Monitor workflow and schedule to optimize efficiency.
  6. Maintain accurate records and documentation.

Requirements:

  • Completed matric or equivalent qualification.
  • Experience in an auto service centre required.
  • Knowledge of diesel and petrol engine vehicles.
  • Valid driver's license.
  • Reliable transportation.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.

Benefits:

  • Pension and medical aid benefits.
  • Opportunity to develop skills and knowledge in the auto repair industry.
  • A dynamic and supportive work environment.


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