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Hotel Service Specialist

1 week ago

Cape Town, Western Cape, South Africa Marriott Full time

We are looking for a highly skilled Food & Beverage Service Expert to join our team at Marriott International. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Provide prompt and courteous service to guests in all aspects of food and beverage service.
  • Communicate effectively with guests, kitchen staff, and other departments to ensure seamless service delivery.
  • Maintain high standards of cleanliness and organization in all work areas.
  • Participate in training programs to enhance skills and knowledge of food and beverage service.

Requirements:

  • At least 6 months of experience in the food and beverage industry.
  • Basic knowledge of food pairing and cocktails, wines, and other alcoholic beverages.
  • Good understanding of customer service and the guest journey.
  • Ability to work in a fast-paced environment and provide excellent service to guests.