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Entrepreneurship Support Officer

1 week ago

Pretoria, Gauteng, South Africa Small Enterprise Development Agency_gov Full time

Entrepreneurship Support Officer

The Entrepreneurship Support Officer will play a crucial role in supporting the growth and development of small enterprises across South Africa. As a key member of our staff, you will work closely with business advisors to provide administrative support and ensure seamless communication with clients.

Key Responsibilities

  1. Develop and implement effective strategies to engage with local communities and promote Seda's services.
  2. Utilize basic tools to analyze client data and inform business decisions, providing expert guidance to support client growth.
  3. Screen clients for further assistance and refer them to relevant Seda employees or partners.
  4. Cultivate strong relationships with clients to ensure ongoing support and growth.
  5. Coordinate branch events and activities in collaboration with business advisors to drive engagement and awareness.
  6. Disseminate information to stakeholders and promote Seda's services at all levels.
  7. Deliver exceptional customer service by providing timely responses to queries and concerns.

Requirements

  1. Matured and completed Matric (NQF Level 4), National Diploma (NQF Level 6), or Bachelor's Degree (NQF Level 7) in Industrial Engineering, Operations Management, Production Management, or Business Management.
  2. No prior work experience is required, but a passion for entrepreneurship and a desire to make a meaningful impact are essential.
  3. Able to handle multiple tasks simultaneously, demonstrate excellent communication skills, and exhibit a strong understanding of governance issues affecting Seda operations.
  4. Possess a valid driver's license and be willing to travel to various locations as needed.