Luxury Fine Dining Service Lead

4 days ago


Cape Town, Western Cape, South Africa MSC Cruises Full time

Are you a seasoned hospitality professional seeking a challenging role on the high seas? We are currently looking for a Luxury Head Waiter Fine Dining to join our team at MSC Cruises.

The ideal candidate will have previous experience working in fine dining restaurants, particularly on cruise ships. You will be responsible for supervising a team of waiters and ensuring exceptional service is delivered to our discerning guests.

The salary for this position is estimated to be around $60,000 - $80,000 per annum, depending on your level of experience and qualifications.

Key Responsibilities
  • Supervise a team of waiters to ensure seamless service delivery
  • Ensure that assigned stations are ready on time and guests are welcomed warmly
  • Carefully oversee table settings and equipment usage to maintain high standards
  • Effectively replace waiters if necessary to maintain service standards
  • Maximise revenue from food and beverage sales
  • Oversee sanitation procedures and inventory management
  • Ensure staff knowledge of menu content, wine lists, and food pairing
Requirements
  • Previous ship experience mandatory
  • High School certificate or equivalent desirable
  • Full knowledge of USPH standards
  • Public health knowledge
  • Computer literacy
  • Good management and organisation skills
  • Interpersonal and communication skills
  • Passion for hospitality and customer service


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