Luxury Head Waiter Fine Dining Ambassador

3 weeks ago


Cape Town, Western Cape, South Africa MSC Cruises Full time

Fine Dining Leadership


The successful candidate will be responsible for supervising a team of Waiters, Asst. Waiters, and Buffet Staff in a luxury fine dining setting. Key responsibilities include ensuring assigned stations are ready on time, welcoming guests by name, and maintaining exceptional service standards. The ideal candidate will have previous ship experience and a high school certificate or equivalent experience on board cruise ships.


Key Qualifications


The ideal candidate will possess excellent management and organisation skills, as well as fluency in English, both orally and in writing. Experience with USPH standards, public health knowledge, and computer literacy are essential. A good understanding of hospitality and customer service, combined with a passion for delivering exceptional guest experiences, is also required. Silver Service knowledge and extensive international wine knowledge are highly desirable.


Requirements


The successful candidate will need to provide a valid South African passport and police clearance. Previous ship experience is mandatory, and a high school certificate or equivalent experience on board cruise ships is an advantage.


Working with MSC Cruises


MSC Cruises is a world-leading cruise line that offers exceptional fine dining experiences to guests from around the globe. The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, delivering exceptional service to guests and contributing to the success of the company.



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