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Retail Operations Manager
2 weeks ago
About the Job
We are seeking a highly skilled Floor Supervisor to join our team. The successful candidate will be responsible for ensuring that overall sales and profitability goals for the store are met by providing training to all associates, assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives, and overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.
Main Responsibilities
- Support the Store Manager in implementing and maintaining a staff structure that minimizes payroll expense and increases productivity.
- Evaluate employees' performance on a day-to-day basis and assist in the completion of all documentation associated with applicants, new hires, payroll.
- Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
- Maintain personnel files to Company standards and assure adherence to all Company systems and procedures.
- Ensure confidentiality of adidas Retail operating information and comply with legal statutes and safety guidelines in overall management of store and associates.
- Obtain necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
- Implement security procedures set forth by adidas Head Office, including shrinkage control and safety inspections, and adhere to adidas Retail visual presentation guidelines.
- Assist in developing merchandising, advertising, and promotional programs to help meet the sales and marketing goals of the store, and resolve customer complaints.
- Maintain inventory levels by communicating with the Store Manager overages and shortages of product, and assist in implementing and maintaining management systems for planning, organization, and controlling and auditing store operations.
